Analysis and Intelligence Officer

Position description

Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities.

The work of the directorate’s teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city.

London Resilience Unit

Working with over 170 organisations the London Resilience Unit delivers and coordinates resilience services across the capital  on behalf of the Mayor of London and Local Authorities.

London Resilience supports the work of the London Resilience Partnership in assessing risks, working to reduce the likelihood or impact of those risks and, where risk can’t be eliminated, preparing arrangements to respond, recover and learn from emergencies.

This exciting opportunity will be based in the Analysis and Intelligence Team, and will work with blue light partners and the London Situational Awareness Team to will monitor real time events and information feeds to produce high quality intelligence led briefings on unfolding events impacting London.

You will be part of a small team that will work closely with one of London’s leading blue light partners at the centre of their operations capability to provide insight and analysis to key decision makers. This is a unique opportunity to play a crucial role at the centre of London’s day to day management. 

A key requirement for this role is good judgement and the ability to identify, process, analyse and comprehend critical elements of information about what is happening and turn this information into actionable intelligence that will shape the response to a critical and major events and incidents. 

You will be expected to make judgements on difficult/sensitive issues, with a keen awareness of any wider implications (political/media/etc).  You should have excellent customer focus (with a range of internal and external customers/stakeholders), good communications skills and the desire to deliver a lasting impact is essential. Experience of policy, crisis management and or intelligence analysis/operational work is desirable.  

Overall, this job offers an excellent combination of initiative, service delivery and policy work covering the full range of London’s city operations. The job will involve weekend working on a rotating basis and qualifies for an unsociable hours allowance.

Post holders must be willing to undergo National Security Vetting processes to the level of Security Cleared and to undergo Metropolitan Police Non-Police Personnel Vetting. This process requires the post holder to have been resident in the UK for five years. Individuals will not be expected to hold existing National Security Vetting in order to apply for the posts.

Principal accountabilities

1. On a rotating basis, work within the office of a blue light partner to produce high-quality situation reports that keeps the pan-London multi-agency partnership updated on emerging risks and incidents.
2. When not based at the partner organisation, support the London Resilience Unit in its work to produce analytically robust, credible, timely and high-quality reports, both in response to taskings and pro-actively as events dictate.
3. Identify capabilities and methodologies that could increase the effectiveness of the team.
4. Conduct duties in accordance with asset, information, and protective security processes as per government policy and information originator’s requirements
5. Strive for continuous improvement in GLA’s crisis response capability through up-to-date doctrine, training and exercising and capturing and applying lessons learnt.
6. Maintain an up-to-date awareness of relevant legislative and national policy changes applicable to the operational functions of the team. 

Person specification

Technical requirements/experience/qualifications

1. Experience of open-source monitoring and analysis, collection methodologies and the ability to formulate and deliver robust predictive or deductive assessments.
2. Experience of producing high-quality situation reports in a time-sensitive environment, ideally within an emergency response, resilience, political or event management setting.
3. Understanding of current affairs, international relations and developments, and the impact these have on London.
4. Understanding of information management principles and data assurance legislation and their application in the workplace.
5. High-level communication skills, with a successful track record of giving professional advice to decision makers as well as staff at all levels of an organization on complex and sensitive issues. 
6. Evidence of success in building and maintaining working relationships and partnerships across professional and operational boundaries within and beyond an organisation. 
7. Ability to work on weekends, as part of a rotating pattern with the other members of team.

Behavioural competencies

COMMUNICATING AND INFLUENCING

… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.

Level 2 indicators of effective performance

• Communicates openly and inclusively with internal and external stakeholders
• Clearly articulates the key points of an argument, both in verbal and written communication
• Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively
• Challenges the views of others in an open and constructive way
• Presents a credible and positive image both internally and externally

RESEARCH AND ANALYSIS

…is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.

Level 2 indicators of effective performance

• Proactively seeks new information sources to progress research agendas and address gaps in knowledge
• Grasps limitations of or assumptions behind data sources, disregarding those that lack quality
• Analyses and integrates qualitative and quantitative data to find new insights
• Translates research outcomes into concise, meaningful reports
• Identifies relevant and practical research questions for the future

STAKEHOLDER FOCUS

... is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations. 

Level 2 indicators of effective performance

• Seeks to understand requirements, gathering extra information when needs are not clear
• Represents the GLA positively by interacting effectively with stakeholders
• Delivers a timely and accurate service
• Understands the differing needs of stakeholders and adapts own service accordingly
• Seeks and uses feedback from a variety of sources to improve the GLA’s service to Londoners

This role is based at Palestra, 197 Blackfriars Road, London SE1 8NJ. The role will also involve travel to partner sites such as the MPS HQ at Lambeth. This role will be office based with some limited opportunity for hybrid working.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework.

Application instructions

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