Program Officer (MASS)

International Organization for Migration
  • Location
    Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Apply by
  • Posted
    Jul 09

Position description

Under the overall guidance of the Chief of Mission for IOM Washington and the Head of the Community Stabilization Unit for IOM Washington, and under the direct supervision of the Global Coordinator for OTI Programs, the successful candidate will provide short and medium-term management, strategic and technical support for new and existing IOM programs funded by the USAID Office of Transition Initiatives (OTI) as well as ongoing training and capacity building to program staff. The staff member will support the sharing of approaches and lessons across programs, develop standardized learning resources, and introduce application of new technology as and when shared by OTI.

The MASS Program Officer will be highly knowledgeable about both OTI and IOM and become intimately familiar with both organizations’ standard procedures and processes. This position will

strengthen IOM’s role within the Framework of Agreement with USAID/OTI and support IOM Washington DC’s Four Corner Terms of Reference (ToR) applicable to USAID/ OTI-funded programs.

The successful candidate will be required to travel regularly (up to 60% of time) to countries where IOM implements community stabilization programs, with specific focus on USAID/OTI-funded programs, to strengthen and increase the management capacity and provide technical guidance to support programme start-up, implementation and closeout, process development, strategic reorientation, product development and inter-program learning. Successful performance will increase IOM’s management capacity for existing and future OTI-funded programs and increase implementation consistency across programs.

Core Functions / Responsibilities:

1. Become familiar with all aspects of the implementation and operation of IOM’s OTI field programs including OTI proprietary management tools, including OTI Anywhere and the Web-Based Database, and IOM management tools, including the activity cycle handbook and project matrix.

2. Become familiar with the overall operations of IOM and OTI programing, with the IOM/OTI Framework Agreement, the Four Corners Management Model, and the TOR for the IOM Washington Corner.

3. Develop an understanding of the duties and responsibilities of key staff on all active IOM/OTI programs.

4. Regularly engage with the Program Manager/Chief of Party and Unit Heads to identify areas for improving operations and implementation of field programs.

5. Conduct regular travel to duties (TDYs) to provide surge support to programs, starting with introductory travel to all ongoing programs.

6. During travel to duties (TDYs), make recommendations to the Program Manager/Chief of Party for improving the operations and implementation of field programs in line with the IOM-OTI Framework Agreement and annexes, as well as per IOM’s guidelines for OTI programs.

7. In close coordination with the Global Coordinator for OTI Programs, prioritize involvement in certain program performance management events including Rolling Assessments, Strategy Review Sessions, Management Reviews and Program Performance Reviews for all IOM OTI programs. Specifically, contribute to proper preparation and planning prior to the prioritized program performance event, and support efforts to ensure well managed and documented pivots and other recommendations resulting from the program performance management event.

8. Complete debriefings and additional trainings after travel as required.

9. Provide short to mid-term management and technical support during absences of key staff as required across all IOM OTI programs.

10. Support the work efforts of technical staff in conducting conceptual systems analyses, evaluations, activity portfolio analysis, or investigations of highly unstructured and interconnected problems involving complex administrative or programmatic issues and problems.

11. Advise and collaborate closely with both DC support staff and program field staff on the identification and sharing of key lessons. Advise IOM Senior Leadership team in the program country and in Washington DC through regular reports that include observations, problems, and recommendations regarding IOM/OTI programs.

12. Ensure effective inter-program collaboration, communication, and learning especially in coordinating and monitoring the flow of information and collaboration between programs, sharing, development and enhancement of relevant programming tools and templates, and innovative approaches to strategic orientation for improvements in programming effectiveness.

13. Perform any other duties, as may be assigned. 



• Master’s degree in Law, Development Studies, International Relations, Social Sciences or a related field from an accredited academic institution with five years of relevant professional experience; or
• University degree in the above fields with seven years of relevant professional experience.


• Experience in Emergency and Post-crises settings;
• Wide range of management experience;
• Experience working long hours under highly stressful conditions on high profile programs in insecure, post-crisis and/or culturally challenging environments with limited movement and infrequent social interactions; and
• Strong experience working under UNDSS security rules in insecure environments.


IOM’s official languages are English, French and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of Arabic, French and/or Spanish is an advantage.

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential. • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link. df

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. 

Application instructions

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