Manager, Community Risk Assessment, Risk & Response

  • Location
    Sunnyvale, California
  • Sector
  • Experience
    Mid Career
  • Posted
    Sep 27

Position description

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started. 

Our Community Risk Assessment team seeks to identify, mitigate, and prevent risks to our community and platform. We conduct proactive and post-mortem investigations, which stress test and probe our internal systems in order to understand the root cause of each issue, and deliver action-oriented assessments with the end state of keeping our community safe. Through this work, we hope to build trust in communities and empower Facebook to fulfill its mission by inspiring a culture of accountability and driving holistic solutions.

We are seeking a seasoned Manager to lead a regional team — we're targeting a resilient self-starter who thrives in driving structure in ambiguous spaces, working in fast-paced environments and leveraging strong strategic and critical thinking skills to define solutions to new problem sets. A successful candidate should be an experienced leader who loves investigating problems, identifying root causes, and rallying people to drive change across a global organization. You are a data-driven, solutions-oriented, consummate professional who proactively identifies risks and opportunities to improve and drive efficiencies in the team. We're looking for an intellectually curious and creative individual — a strategic thinker with strong analytical and creative problem-solving skills. You have a passion for developing others and bring out the best in your teams. You are an influencer with effective and polished communications skills who will work directly with our cross-functional partners (policy, product, etc.), as well as all of the teams within Global Operations.


  • Provide mentorship, guidance and career development to a high performing team — work with direct reports on strategies for executing on goals, measuring progress and sharing results

  • Spearhead our investigative methodology, creating a unified message and an understanding of events and root causes

  • Develop and maintain close relationships with global cross-functional teams including PR/Communications, Public Policy, Product and Legal and others to problem solve and develop solutions

  • Use your influencing skills to drive improvements with cross-functional stakeholders to policies, processes, systems, and products that mitigate risk to community

  • Partner with leaders across the company to ensure that efforts receive appropriate prioritization and cross-functional resources

  • Identify actionable insights, suggest recommendations and influence team strategy through effective communication


  • BS/BA Degree or higher

  • 3+ years of people management, and organizational leadership experience

  • 8+ years of experience in an operations, risk management, policy, legal operations or management consulting

  • Experience setting goals for a team and executing on vision

  • Experience in assessing, analyzing and resolving issues, and distilling findings to a variety of audiences

  • Experience working with minimal supervision to multitask and manage workload to completion

  • Program management, communication, stakeholder management, negotiating, and influencing experience with a track record of achieving engagement from internal and cross-functional stakeholders

  • Experience working as part of a global, cross-functional team and working with all levels through collaboration and relationship building

  • Strategic thinker with analytical and problem-solving experience

  • Experience prioritizing tasks and delivering results


  • Advanced degree in international relations, philosophy, business, policy, journalism, legal, etc.

  • Experience working in risk strategy at a Big 4 firm, the government sector, or banking

  • Experience with a fast-paced, always-on, frequently ambiguous environment


Application instructions

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