CBP International Officer

U.S. Office of International Affairs
  • Location
    Panama City, Panama
  • Sector
  • Experience
    Mid Career / Advanced
  • Apply by
  • Posted
    May 21

Position description

As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.

Learn more about this agency


Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of International Affairs, Western Hemisphere Operations, located in Panama City, Panama.

This position starts at a salary of $93,907.00 (GS-14, Step 1) to $122,077.00 (GS-14, Step 10) with promotion potential to $122,077.00 (GS-14 Step 10).

Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection.

In this position typical work assignments include:

  • Collaborating with federal inter-agency partners to assess the economic potential, diplomatic capabilities, border security of the host country, and developing plans for international trade and travel, enhanced border security for the U.S. and host nation.
  • Promoting outreach activities and programs with the host nation to strengthen diplomatic ties with the U.S., and supporting the host country by recommending, planning, and coordinating engagements with U.S. government representatives, leaders, and foreign leadership.
  • Coordinating actions necessary to deliver advisory assistance to include gathering statistics and intelligence on local enforcement threats to tailor programs to meet such threats, developing and coordinating curriculum materials and delivery of logistics and schedules, and coordinating the use of practical exercises and instructional aids that are comprehensive, current, and support CBP's priorities.
  • Establishing and maintaining relations with U.S. Embassy and foreign government officials to develop proposals, project plans, new initiatives and programs that support U.S. Government and CBP goals and priorities.


Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status


Promotion Potential



Conditions of Employment


  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures

Temporary Position: This assignment is being filled on a temporary basis not-to-exceed (NTE) two years with possible extension(s) for a maximum of five year(s) in the order of a two and one year increment. Upon conclusion of the NTE assignment, the incumbent will be returned to the home office of record to a former position or to a different position of equivalent grade and pay as the one from which the incumbent was previously assigned, and that the return is not subject to the procedures found in 5 C.F.R. §§ 351, 432, 752, and 771. While serving on a NTE assignment, management has the discretion at any time to return the incumbent to the home office of record to a former position or to a different position of equivalent grade and pay as the one from which the incumbent was previously assigned.

Retirement: This position is being filled on a not-to-exceed (NTE) temporary assignment, therefore in the event the incumbent becomes eligible for retirement and chooses to retire, the incumbent will be returned to the home office of record prior to retirement. The incumbent will not be eligible to retire while serving on a NTE assignment in INA.



Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Participating in planning and organizing CBP activities such as the development policies, rules, and regulations;
  • Conducting research and analysis of current CBP policies as it relates to international and national operations;
  • Advising leadership and foreign countries of changes to polices, operations, and regulations;
  • Managing and providing leadership to a team of experts organized to develop and provide a wide range of assistance such as use and enforcement of CBP Laws.


This position meets the definition of secondary CBPO enhanced retirement coverage under the laws and regulations defined in 5 U.S.C. 8331 (31), Civil Service Retirement System (CSRS) and General Provisions for Customs and Border Protection Officers defined in 5 U.S.C. 8401(36), Federal Employees Retirement System (FERS). The criterion is that knowledge, skill and ability in a position deemed to meet primary CBPO special retirement coverage is a mandatory prerequisite to satisfactorily perform the major duties and responsibilities of this job. The conditions for coverage of a secondary position are contained in 5 C.F.R. § 831.1604 for CSRS and 5 C.F.R. § 842.1003 for FERS. To be eligible for this secondary CBP Officer Special Enhanced Retirement covered position you must have permanently served in a primary CBP Officer Special Enhanced Retirement System covered position, e.g. Customs Inspector, GS-1890; Immigration Inspector, GS-1816; Canine Enforcement Officer, GS-1801; or CBP Officer, GS-1895.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/03/2021.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.


Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Application instructions

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