Supervisory Management & Program Analyst (Human Capital Branch Chief)

U.S. Office of International Affairs
  • Location
    Washington, D.C.
  • Sector
    Government
  • Experience
    Mid Career / Advanced
  • Apply by
    Jun-02-2021
  • Posted
    May 21

Position description

As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.

Learn more about this agency

Responsibilities

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of International Affairs, International Support Directorate, Human Capital Division, located in Washington, DC.

This position is ideal for an expert in the management field looking for an opportunity to support the mission of U.S. Customs and Border Protection, Office of International Affairs (INA) by providing leadership and management skills for related programs and services. This position starts at a salary of $122,530.00 (GS-14, Step 1) to $159,286.00 (GS-14, Step 10) with promotion potential to $159,286.00 (GS-14 Step 10). In this position, you will utilize your skills as an experienced management analyst to direct and manage a diverse range of activities while ensuring compliance with established goals and objectives. Your job will include:

  • Directing and overseeing the production of a wide variety of human capital programs and initiatives; providing analysis and recommendations for improvement on a wide variety of administrative and programmatic issues, and serving in an advisory capacity to management officials on analytical and programmatic human capital functions, systems and processes.
  • Using analytical techniques and statistics to assess human capital processes, systems, and support programs
  • Managing INA's Table of Organization and providing analysis and staffing reports; consulting with senior leadership on INA recruitment efforts and implementing recruitment actions to avoid disruptive employment levels.
  • Developing and recommending improvements in services, leading teams and/or projects in the redesigning, automating, and re-engineering of processes in order to meet the varied and changing requirements of INA.
  • Supervising a work unit and exercising the full range of supervisory roles and responsibilities by directing, coordinating, and overseeing work in support of division goals and performance standards while promoting employee training, development and team building.

 

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status

Yes

Promotion Potential

14

Qualifications

Conditions of Employment

 

  • You must be a U.S. Citizen to apply for this position
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for at least three of the last five years (additional details below)
  • You may be required to pass a background investigation
  • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures


This vacancy has a local commuting area requirement, as defined below:

  • The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or
  • The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable
  • For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.

 

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

  • Conducting region-wide studies and evaluations of programs that involve isolating, identifying, and recommending solutions to critical problems;
  • Serving as the project officer responsible for the evaluation of the effectiveness and efficiency of major program operations by considering cost-effectiveness, the attainment of program goals and objectives;
  • Complying with pertinent legal and regulatory guidelines.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/02/2021.


The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Application instructions

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