Human Resources Generalist

Amideast, Inc.
  • Location
    Washington, D.C.
  • Sector
  • Experience
    Mid Career
  • Posted
    Jun 21

Position description

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at

The Human Resources (HR) Generalist is responsible for performing a wide-range of general HR-related administrative support duties in onboarding, benefits, compensation, compliance, and other key areas. The HR Generalist will report to Senior Director of Human Resources and work within the Headquarters Human Resources team and will also coordinate and support international human resources with Country Directors, expatriates, overseas field offices, and program teams as required. S/he will also be tasked with full employment life-cycle Human Resources activities including onboarding, offboarding, and other related human resources needs. 


  • Provides daily Human Resources information to HQ & FO staff regarding benefits and policies
  • Respond to staff inquiries regarding compensation, leave, benefits, and other HR-related topics or issues
  • Prepare and process personnel action forms, employee changes, offer letters, and other documents pertaining to employment
  • Oversee and manage annual benefits open enrollment process, enrolls and updates employee insurance coverages for HQ and FO staff and troubleshoots when appropriate 
  • Provide support to the organization’s human resources strategy and vision, including participation with Diversity, Equity, and Inclusion program
  • Coordinate and conduct new hire orientation, new hire set-up, and manage other entry procedures
  • Respond to unemployment compensation claims and requests for employment and pay information and verification
  • Generate correspondence, administrative reports, compliance reports, and related documentation as assigned or requested
  • Support offboarding for exiting employees including conducting exit interviews, processing paperwork, and other exit procedures
  • Maintain HR and employee records and other sensitive data
  • Oversee the Washington, DC internship program
  • Assist in maintaining compliance with federal, state, and local employment and benefits laws and regulations
  • Generate periodic reports, responds to surveys and listings
  • Generate custom Crystal and Excel reports for HR, senior management, payroll, and outside agencies including auditors as required 
  • Review leave updates and notifies employees and leadership of leave deficits and/or carry-over issues
  • Coordinate employee deductions with Payroll and HRIS, such as insurance, retirement plan, cafeteria plan, etc.
  • Track COBRA billing and correspondence and coordinates payments and invoices
  • Assume other special tasks and responsibilities from time-to-time
  • Maintain insurance contracts and handles billing processes
  • Update and maintain computerized and written employment records on HQ and FO staff, including verifying data, back-up, and notices
  • Maintain listings of archived materials and handles the retrieval of archived information
  • Perform other duties as assigned



  • Bachelor’s degree in Human Resources, Communications, International Relations, and/or Social Sciences in a related field
  • Minimum of three (3) years of professional experience in a similar role
  • Familiarity with Human Resources Information Systems (HRIS) or Applicant tracking systems (ATS)
  • Fluency in English language
  • Must be authorized to work in the U.S.
  • Ability to practice discretion and maintain strict confidentiality and security of personnel files and information
  • High attention to detail
  • Ability to take responsibility for assignments, work independently, meet deadlines and effectively manage multiple, competing priorities
  • Must possess problem-solving skills, be a self-starter and a team player 
  • Must be self-motivated and able to accomplish multiple tasks simultaneously
  • Must have a strong orientation to client satisfaction and an ability to foster productive team relationships
  • Excellent oral and written communications skills 
  • Strong interpersonal skills and assertive and professional demeanor
  • Ability to work collaboratively in a fluid team environment with all


  • Interest in International Education, Training, Exchange, and Diplomacy programs
  • Fluency or familiarity with foreign languages – Arabic or French preferred
  • Experience with PDS Vista HRIS/ATS
  • Flexibility to work overlapping hours with staff located in different time zones
  • Prior experience working in customer service-oriented jobs such as retail, hospitality, food service


  • The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (temporarily hybrid due to COVID-19).
  • Computer (laptop or desktop)
  • Printer/Photocopier/Scanner/Fax
  • Telephone
  • Other (Specify if any)


Application instructions

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