Lead, Stakeholder Engagement

World Bank Group
  • Location
    Washington, D.C.
  • Sector
  • Experience
    Mid Career / Advanced
  • Posted
    Nov 07

Position description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

External and Corporate Relations Vice-Presidency (ECR)

The mission of External and Corporate Relations (ECR) is to help deliver financial and political support for the World Bank Group, strengthen the Bank Group’s role as a global thought leader in development by enhancing and safeguarding its reputation, and supporting operational teams to achieve country outcomes. ECR manages corporate communications and global engagement with key stakeholders, including media, civil society, foundations, private sector, donor countries, and international organizations, as well as employee engagement. ECR also manages strategic communications for the World Bank’s Regions and Global Practices and leads the management of reputation risk. 


ECR’s Partnerships and Practice Groups department builds relationships with external stakeholders and guides the external outreach, engagement and positioning of WBG thought leadership to help deliver development outcomes and country impact.

ECRPG manages communications and engagement within the World Bank’s Equitable Growth, Finance and Institutions; Human Development; Infrastructure; and Sustainable Development Practice Groups and the Development Economics Vice Presidency. Through its Engagement and Partnerships team (ECREP), it works with diverse stakeholders to mobilize private sector and philanthropic partnerships; guide strategic engagement with civil society, faith-based organizations, parliamentarians, local communities and other partners; and drive advocacy and campaign initiatives—all with a view to helping the Bank Group deliver on its mission through greater collaboration, innovation, resources, and action.

ECREP’s Stakeholder Engagement unit is responsible for building relationships and partnerships with a diverse set of civil society stakeholders and providing strategic advice, analysis, risk management support, and messaging related to WBG programs and policies. In recent years the WBG has greatly expanded its engagement with key stakeholders and the Stakeholder Engagement unit maintains and builds on these relationships at a global level with a focus on civil society organizations, faith-based and religious groups, and parliamentarians.

Lead, Stakeholder Engagement (ECRSE)

ECR is seeking a Lead, Stakeholder Engagement to drive the expansion and deepening of our collaboration and partnerships with Civil Society Organizations (CSOs), Faith-based Organizations (FBOs), and Parliamentarians. The Lead will oversee a dynamic team leading advocacy and engagement efforts with CSOs and FBOs. They will also have a line of sight over the Parliamentary Engagement team, which is an integrated unit of ECRSE supervised by the Head, Parliamentary Engagement. Candidates for this role must have served successfully in senior communications, partnerships, and/or stakeholder engagement positions, with a record of sound political judgment, strategic leadership of complex communication initiatives, team supervision, and innovation in the use of communications tools and approaches, especially in stakeholder engagement programs. The Lead will report directly to the Manager, Engagement and Partnerships.


  • Stakeholder engagement strategy:
  • Serve as a strategic advisor on the Bank’s overall stakeholder engagement activities with CSOs and FBOs. 
  • Shape, drive, and monitor the design, development, and delivery of communications strategies to help mobilize CSOs and FBOs to collaborate with the World Bank Group on shared priorities.
  • Serve as a trusted advisor to World Bank Group teams on stakeholder engagement, including implementation of stakeholder engagement strategies, products, and innovations (e.g., toolkits, roadshows) to equip HQ and country offices to build effective stakeholder programs.
  • Under the Manager, serve as co-supervisor for the Head, Parliamentary Engagement, to ensure overall coordination and coherence of the stakeholder engagement strategy, which covers CSO, FBOs, and parliamentarians.
  • Issue and risk management:
  • Track, monitor, and anticipate issues and campaigns important to CSOs, FBOS, and Parliamentarians, particularly those critical of World Bank Group policy, programs, and activities.
  • Keep leadership apprised of emerging risks through effective issues monitoring and timely reporting, working with other relevant ECR teams as needed
  • Develop and implement positioning and risk mitigation strategies in coordination with other Bank teams, often requiring complex communications approaches on short notice.
  • Stakeholder engagement programs and activities:
  • Plan, direct, and implement wide-ranging programs with CSOs and FBOs to build relationships, provide advocacy platforms, and share knowledge, including:
  • Numerous engagements in the context of the Spring and Annual Meetings, such as the President’s CSO Townhall, Executive Directors CSO Roundtable, Civil Society Policy Forum, and roundtables, bilats, and other engagements with senior Bank leaders (e.g., Vice Presidents, Managing Directors).
  • CSO Monthly Call for ongoing dialogue and information-sharing between CSOs and Bank teams.
  • Regular newsletters reaching CSOs, FBOs, and Parliamentarians.
  • Engagement Series with CSOs to offer greater access to Bank technical teams on key development issues.
  • Collaborate and manage ongoing engagements with key external stakeholder networks and working groups, including the Civil Society Policy Forum Working Group, the Moral Imperative Steering Committee, the Research Working Group in Faith in Development
  • Ensure the full integration of parliamentary initiatives and networks as part of the annual program of stakeholder programs and activities, working closely with the Head, Parliamentary Engagement
  • Team and people management:

Serve as a constructive and collaborative member of the ECREP leadership team and ECR extended management team and work seamlessly across the matrix.


  • Ensure the SE team is responsive to leadership needs and delivers relevant, timely and quality communications through clear and monitored work products.
  • Provide advice and support to Bank leadership on internal and external engagements, strategies, and risks.
  • Grow and mentor staff, take responsibility for their professional development, and support staff learning.


Selection Criteria


  • Master’s degree (International Relations, Development, Communications/Public Affairs, Economics or other related field) plus a minimum of 10 years of relevant work experience.
  • Excellent managerial skills and proven experience in managing teams and across teams, individual staff, clients, partners, events, resources and a heavy work program.
  • Sound political judgment, negotiation and analytical skills.
  • Capacity to think and act strategically and articulate complex technical cross-sector concepts and issues in clear terms.
  • Strong ability to work independently with minimal supervision and with high levels of accuracy and attention to detail.
  • Ability to exercise judgment, tact and discretion and actively and effectively manage sensitive matters.
  • A broad understanding of development cooperation issues and strong familiarity with the WBG’s mission, structures and procedures. Experience in the field and/or a civil society organization a plus.
  • Solid understanding of stakeholder engagement in multilateral contexts
  • Sound knowledge of development, including the Sustainable Development Goals.
  • Experience in fostering partnerships and dialogue across stakeholder groups. Strong professional network within international development NGO community a plus.
  • Excellent diplomacy, communications and presentation skills, both oral and written. Strong interpersonal skills and ability to work effectively with internal and external partners in a multicultural environment. Experience in working with senior officials in national or international contexts.
  • Spoken and written fluency in English required, knowledge of another language of the UN is a plus.

Application instructions

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