Learning Evaluation Specialist II (Evaluation of Training)
Position Description:
EnCompass LLC is seeking a Learning Evaluation Specialist (LES) II to design and manage training evaluation across the EnCompass portfolio of learning, capacity strengthening, leadership development, and organizational development programs.
The LES II will collaborate with clients and internal staff to identify learning needs in order to provide technical guidance and quality assurance for evaluation components of assigned activities. They will design evaluation tools, analyze results, manage evaluation reports, and contribute to overall project reporting. The LES II will develop and maintain evaluation processes, contribute to knowledge management and sharing, support utilization of results, and actively promote effective learning outcomes.
This is a full-time position located at the EnCompass principal office in Silver Spring, Maryland and follows the EnCompass flexible hybrid work model with split time between telework and the office. The person in this role may be expected to work from client sites in the Washington, DC metro area, on occasion. Domestic and international travel may be required.
Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.
Position Duties and Responsibilities
Essential functions:
Technical:
• Manages evaluation processes from design to implementation (including workplan, budget, and timeline) for assigned activities to ensure quality performance and fiscal responsibility
• Develops, reviews, and/or revises evaluation strategies for designated projects
• Collaborates with instructional designers to confirm measurable learning objectives, develop an appropriate evaluation approach for a given activity (including identifying opportunities to measure on-the-job application of critical behaviors) and design associated evaluation tools for data collection
• Manages learning activity evaluation reports and contributes to overall project reports for assigned projects, including analyzing quantitative and qualitative data and contributing to recommendations for learning program revisions
• Identifies evaluation trends and manages development of visually appealing report components and presentation materials
• Convenes internal and external meetings to discuss evaluation efforts and respond to team and client questions
• Works with colleagues, subject-matter experts, and clients to conduct needs assessments including research, focus groups, document reviews, and interviews
• Observes learning events (in-person, virtual, and hybrid) to strengthen learning and evaluation activities
• Applies technical knowledge of quantitative and qualitative methodologies to inform design, implementation, and reporting on learning activities
• Effectively communicates evaluation timelines and deliverables to team members, client, and other stakeholders in a clear and concise manner
• Stays current on innovative theory and methodologies for learning and evaluation and proposes integration of new approaches as appropriate
• Collaborates with colleagues to implement effective knowledge sharing and knowledge management
• Adheres to EnCompass gender and inclusive development best practices
Other:
• Drafts assigned sections of designated proposals
• Mentors and may supervise staff
• Participates actively in the EnCompass learning evaluation community of practice
• Engages fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing administrative support to other team members as needed
• Other duties as assigned
Position Requirements
Qualifications
Academic Qualifications:
• Minimum of a high school degree and 11 years of professional experience, or an Associate’s degree and 9 years, or a Bachelor’s degree and 7 years, or a Master’s degree or higher and 5 years
• Degree in Education, Instructional Design, International Development, Monitoring and Evaluation, or other related field.
• Bronze certification or higher in Kirkpatrick Four Levels of Training Evaluation preferred
Experience and Skills:
• Minimum of 3 years of experience designing, implementing, and reporting on evaluation activities including developing overall evaluation approaches, designing qualitative and quantitative data collection tools, managing data collection efforts, leading analysis, and preparing high-quality reports (experience applying Kirkpatrick Four Levels of Training Evaluation strongly preferred)
• Strong planning, organization, strategic thinking, project management, and problem-solving skills
• Proficiency in MS 365 applications required, proficiency with Google Workspace applications strongly preferred
• Experience with quantitative and qualitative data analysis software (e.g., Stata, SPSS, NVivo, Dedoose)
• Experience with Google Forms, Survey Monkey, or other data collection software
• Exceptional communication (verbal and written) and presentation skills
• Commitment to providing the highest level of service
• Ability to work in a fast-paced environment with demonstrated ability to manage multiple concurrent, competing tasks and demands and to seek supervisory assistance as appropriate
• An appetite for learning, curiosity, and a willingness to experiment in new ways of working
• Ability to confidently engage with staff at all levels to define needs and expectations, collaborate on projects, and communicate results
• Demonstrated ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues
• Ability to thrive in a collaborative and appreciative work environment
• Ability to travel, including internationally, may be required for some assignments
Preferred Experience and Skills:
• Experience working with USAID, the UN System, or international NGOs
• Experience designing and implementing 508 compliant activities
• Experience with data management and data visualization
• Experience conducting evaluations of learning programs using universal design for learning (UDL) principles or related approaches
• Fluency in language(s) other than English
• Knowledge of adult learning principles and instructional design approaches preferred
• Experience working or living in more than one country
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