Membership Manager

Centre for European Policy Studies
  • Location
    Brussels, Belgium
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Jan 08

Position description

Develop and lead on the membership strategic engagement plan to diversify membership and attract new members:

  • Under the supervision of the CEO, devise a membership engagement strategy and revise current membership packages;
  • Monitor membership interactions and ensure engagement;
  • In collaboration with CEPS research staff and the Communications and Events team, design members-specific events and meetings – identifying relevant themes, speakers and formats;
  • Identify opportunities for collaboration with current members and recruit prospective members.

Chief point of contact for members:

  • Represent CEPS externally with current and prospective members as well as during networking conferences and events when necessary;
  • Ensure regular follow-ups with current members and respond to incoming requests;
  • Maintain and oversee membership budget and financial status in collaboration with the Membership Coordinator;
  • Work with the Head of Communications to devise, plan and implement targeted communications aimed at servicing members and responding to their information needs;
  • Lead on securing sponsorship for CEPS’ annual conference and flagship events.

Liaison between CEPS research staff and members:

  • Act as a liaison between CEPS research staff and members and ensure follow-up of research staff to members’ requests, while fully complying with the CEPS integrity statement and independence policy;
  • Identify opportunities for partnerships and collaboration by initiating task forces with research staff.

Your background and qualifications

  • You have a degree in public relations or business management;
  • You have at least 5 years of experience in public relations or a similar position;
  • You have experience in membership outreach and communications;
  • You have a good knowledge of the functioning of the EU and can understand research and academia needs;
  • You have good management skills;
  • You have experience in organising and moderating events;
  • You have an excellent command of English, both orally and in writing, in addition to full competency in at least one other European language.

Your profile

  • You have excellent networking skills and are eager to invest in building and maintaining a growing network;
  • You have a good understanding of the need to be outgoing and to use all possibilities of knowledge dissemination as a means of profiling the work of the organisation
  • Commitment to work collaboratively with all external stakeholders and CEPS staff;
  • Ability to motivate and manage people in a matrix and cross-cultural organisation;
  • You can handle stress, respect deadlines and are able to juggle multiple tasks and changing priorities;
  • Strong sense of diplomacy;
  • You enjoy teamwork and are open to giving and receiving feedback.

Application instructions

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