Assistant Director of Multicultural Affairs

Milwaukee School of Engineering
  • Location
    Milwaukee, Wisconsin
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Jun 13

Position description

Milwaukee School of Engineering (MSOE) invites applications for a full-time Assistant Director of Multicultural Affairs to join our Multicultural Affairs department. The Assistant Director of Multicultural Affairs' primary responsibility is to oversee global opportunities & exchange programs. The Assistant Director will work with the MSOE community to develop, coordinate, and continuously improve opportunities for international and cross-cultural short-term, long-term and academic exchange experiences, as well as providing opportunities for cross-cultural engagement and awareness. The Assistant Director will also work with the Director to provide international student services & support. 

Essential Job Functions 
Global Opportunities

  • Provide insight and support to develop meaningful study abroad experiences that will positively impact participants.
  • Coordinate student travel needs including visas, tickets, insurance, etc.
  • Keep track of study abroad involvement and development.
  • Assess overarching and country-specific health and safety concerns.
  • Develop and manage productive relationships with the MSOE community, study abroad receiving institutions and other third-party organizations that help to coordinate and promote global opportunities.
  • Work in conjunction with Student Affairs and Academics to support co-curricular efforts on campus, bringing in a global perspective to develop these learning experiences.
  • Develop a university wide communication plan for global opportunity information, including to newly admitted student considering enrolling at MSOE.
  • Effectively communicate with students in each stage of the travel process.
  • Develop relationships with foreign universities for academic exchange purposes.
  • Help create a long-term vision for the development of global opportunity programs that fits into the university goals.
  • Update campus policies on university travel as needed.
  • Coordinate with faculty members to align curricula and credit transfers.
  • Develop a financially sustainable plan for global opportunities.
  • Continuously assess university needs and global trends for program improvement.

International Student Services 

  • Provide aspects of advising to support compliance with federal regulations for F and J visas. This includes maintaining in- depth, advanced knowledge to interpret and provide guidance on federal immigration regulations; independently advising students and recommending solutions to visa, enrollment, and employment issues related to the immigration status of the student.
  • Assist international students in their acclimation to US cultures and customs by providing support with issues related to US classroom norms and expectations, housing, healthcare resources and insurance, being engaged with other students on campus, etc.

Diversity, Equity, Inclusion, and Belonging

  • Serve on the Faculty/Staff Diversity Council to help facilitate a more equitable campus community.
  • Help support and facilitate a Student Diversity Council.
  • Create and implement overlapping diversity and inclusion events and programs that work synergistically with University curriculum.


  • Provide insight and support to develop the necessary publications for effective communication.
  • Demonstrate sincere passion for working with students throughout the college experience.
  • Gather feedback from students and faculty for continuous improvement.
  • Manage aspects of instructing a college-level class as well as develop curriculum for a global audience.
  • Maintain positive relationships with MSOE faculty and staff for collaboration.
  • Serve in the role of a Success Coach for the Raider Center for Academic Success (RCAS).

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

Other Duties and Responsibilities 

  • Attend activities and events to convey support and motivation to staff, students, families, faculty, and partners for program efforts.
  • Prepares a wide variety of often complex materials (e.g. plans, reports, analyses, recommendations, procedures, etc.) for the purpose of documenting activities and issues, making presentations, and/or providing supporting materials for requested actions.
  • Researches a variety of topics required to manage and develop programs and services to support students and meet university goals and objectives (e.g. relevant policies, new federal and state statutes, staffing requirements, financial resources, etc.) for the purpose of developing new programs/services, ensuring compliance with regulatory requirements, securing general information and/or responding to requests.
  • Responds to issues involving staff, conflicts in policies and regulations, community concerns, parental requests and other issues as they arise.
  • Some weekend and evening hours required as needed
  • Occasional international travel


  • MA, MS in International Relations, Higher Education, or related field
  • Experience working with study abroad programs at a college level
  • Experience studying/living/working abroad and the ability to work with people from other cultures
  • Experience with SEVIS and knowledge of regulations (preferred)
  • Demonstrated ability to inspire and build trust
  • Strong interpersonal, partnering and relationship-building skills
  • Proven ability as a team player
  • Collaborative
  • Ability to effectively communicate orally and in writing to all levels within an organization
  • Ability to identify and creatively resolve issues and risks
  • Known for high integrity
  • Proven ability to facilitate meaningful connections
  • Innovative and creative individual
  • Understanding and team focused individual

Language Skills

  • Ability to communicate in a second language in addition to English

Mathematical Skills 

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to deal with problems involving a few concrete variables in standardized situations.

Reasoning Ability 

  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

  • While performing the duties of this job the employee is largely sedentary, the ability to move is required. The employee is occasionally required to traverse within their work area as well as other areas on campus

Work Environment

  • While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling. Generally the job requires 70% sitting, 15% walking, and 15% standing. This job is performed in a generally clean and healthy environment.

Application instructions

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