USPSC Humanitarian Information Team Deputy Team Lead

USAID/BHA
  • Location
    Washington, D.C.
  • Sector
    Government
  • Experience
    Advanced
  • Apply by
    Oct-03-2023
  • Posted
    Sep 06

Position description

SOLICITATION NUMBER:   720BHA22R00052

ISSUANCE DATE:         September 6, 2022
CLOSING DATE AND TIME:   October 3, 2023,  12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

 

The United States Government (USG), represented by the U.S. Agency for International Development 
(USAID) Office of Global Policy, Partnerships, Programs, and Communication (G3PC) is seeking offers 
from qualified U.S. citizens to provide personal service as a Humanitarian Information Team Deputy 
Team Lead (DTL) under a United States Personal Services Contract (USPSC), as described in the 
solicitation.

USAID will evaluate all offerors based on stated evaluation criteria. USAID encourages all 
individuals, including those from disadvantaged and under-represented groups to respond to the 
solicitation.

Submittals must be in accordance with the attached information at the place and time specified. 
Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked 
per week for each position. Any experience that does not include dates (month/year), locations, and 
hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related 
skills, or job-related honors, awards or accomplishments. Failure to identify an academic 
discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet 
the experience requirements as stated in this solicitation. This information must be clearly 
identified in your resume. Failure to provide information sufficient to determine your 
qualifications for the position will result in loss of full consideration.

2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form 
must be physically signed. Electronic signatures will not be accepted. AID 309-2 is
available at http://www.usaid.gov/forms.

 

NOTE REGARDING ENSURING ADEQUATE COVID-19 SAFETY PROTOCOLS FOR FEDERAL CONTRACTORS

The contractor will be required to show proof that the contractor is fully vaccinated against 
COVID- 19 on or before the first date of onboarding, or submit an approved reasonable accommodation 
to the CO. If the contractor does not meet this requirement the contract may be terminated.

NOTE REGARDING UNIQUE ENTITY IDENTIFIER (UEI) NUMBER AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Unique Entity 
Identifier (UEI) number and be registered in the System for Award Management (SAM) database prior 
to receiving an award. You will be disqualified if you either fail to comply with this requirement 
or if your name appears on the excluded parties list. The selectee will be provided with guidance 
regarding this registration.

All new SAM.gov entity registrations require a signed notarized letter identifying the authorized 
Entity administrator for the entity associated with the UEI number. Additional information on the 
format of the notarized letter and where to submit can be found via the below Federal Service Desk 
link: https://www.fsd.gov/gsafsd_sp


Instructions to obtain a UEI can be found via the SAM.gov link.

Offerors can expect to receive a confirmation email when offer materials have been received. 
Offerors should retain for their records copies of all enclosures which accompany their offers. 
Your complete resume must be emailed to:

G3PC Recruitment Team
E-Mail Address: [email protected] Website: www.BHAjobs.net

Any questions on this solicitation may be directed to the G3PC Recruitment Team via the information 
provided above.

Sincerely,


 

Sonja Stroud-Gooden Contracting Officer

 

 

 

 

I. GENERAL INFORMATION


1. SOLICITATION NO.: 720BHA22R00052

2. ISSUANCE DATE: September 6, 2022

3. CLOSING DATE AND TIME FOR RECEIPT OF OFFERS: October 3, 2023, 12:00 P.M.
Eastern Time
This solicitation is open and continuous until October 3, 2023. The following are the closing dates 
for each review period:

October 6, 2022,  12:00 P.M. Eastern Time
February 3, 2023,  12:00 P.M. Eastern Time
June 5, 2023,  12:00 P.M. Eastern Time
October 3, 2023,  12:00 P.M. Eastern Time

Offerors not selected during a previous review period must reapply in order to be considered for 
positions available in subsequent review periods. A review period may be canceled at the 
Contracting Officer’s discretion.

4. POINT OF CONTACT: G3PC Recruitment Team, [email protected]


5. POSITION TITLE: Humanitarian Information Team Deputy Team Lead

6. MARKET VALUE: $126,233 - $164,102 equivalent to GS-14 (includes locality pay)

Salaries over and above the top of the pay range will not be entertained or negotiated.

If the position is for a Washington based PSC, offerors who live outside the Washington, D.C. area 
will be considered for employment, but no relocation expenses will be reimbursed.

7. PERIOD OF PERFORMANCE: Five (5) years

8. PLACE OF PERFORMANCE: USAID/Washington
Relocation expenses will not be reimbursed for U.S. based positions.

9. ELIGIBLE OFFERORS: U.S. Citizens

10. SECURITY LEVEL REQUIRED: Secret
(If there is a change in circumstances requiring access to National Security information classified 
at the Top-Secret level, the offeror may be asked to obtain and maintain a Secret up to Top 
Secret/Sensitive Compartmented Information level clearance after award.)

11. STATEMENT OF DUTIES

 

BACKGROUND

The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance 
(BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian 
assistance overseas in response to all types of international disasters, including slow- onset 
disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man- made 
disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, 
achieving, monitoring, and evaluating international humanitarian assistance falling into two 
conceptual areas:
●  Humanitarian Response activities comprise needs-based humanitarian assistance provided to save 
lives, alleviate suffering, and protect human dignity during and in the aftermath of emergencies. 
Humanitarian assistance is grounded in humanitarian principles and is directed toward the most 
vulnerable populations.

●  Early Recovery, Risk Reduction, and Resilience (ER4) activities will set the initial foundations 
for longer-term recovery as appropriate and will work in close conjunction with humanitarian 
assistance. Early recovery is an approach that supports communities impacted by crises to protect 
and restore basic systems and service delivery. Early recovery builds on humanitarian response 
efforts and establishes the initial foundations of long-term recovery. Early recovery activities 
are implemented for a specified, appropriate timeframe that assists populations recovering from an 
identifiable shock. Risk reduction is the prevention of new and reduction of existing disaster risk 
and management of residual risk, which contributes to strengthening resilience and to the 
achievement of sustainable development. Resilience is the ability of people, households, 
communities, countries, and systems to mitigate, adapt to, and recover from shocks and stresses in 
a manner that reduces chronic vulnerability and facilitates inclusive growth.
BHA has seven offices, as follows:

The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America 
and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic 
office designs, provides, and assesses humanitarian assistance for their respective regions, 
including assistance related to responding to, recovering from, and reducing the risk of man-made 
and natural disasters, while linking with other USAID investments that build resilience.

The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and 
influences USAID’s role within the international humanitarian system; leads engagement on a range 
of policy, programmatic, and operational issues; and positions the Agency to influence collective 
response to emergency needs across the globe.

The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high- 
quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the 
Bureau’s external engagement with academia and coordinates research to advance the effectiveness, 
efficiency, and impact of humanitarian and multi-year programming.

The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 
24/7 operability by providing leadership, planning, quality assurance, technical expertise, and 
process management.
HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning,  
staffing,  financial  management,  internal  controls,  facilities  operations  and infrastructure.

The Office of Field and Response Operations (FARO) leads and manages operational assistance and the 
purchase and delivery of goods and services in response to declared foreign disasters and 
international humanitarian needs in key functional areas, including supply-chain management, 
procurement, logistics, oversight, and operational coordination with the U.S. military.

INTRODUCTION

The Office of Global Policy, Partnerships, Programs, and Communication (G3PC) directs the Bureau’s 
leadership in global humanitarian policy, showcases BHA’s life-saving work through strategic 
communication and information, and manages collaboration with external stakeholders, including 
public and private partners, international and multilateral organizations, non- governmental 
organizations (NGOs), academic institutions, and the U.S. Interagency. The office is organized into 
seven divisions, namely, Humanitarian Policy and International Systems; Humanitarian  Multilateral; 
 Humanitarian  Organizations  and  Partnerships;  Private  Sector Engagement, Diaspora, and 
Innovation; Global Capacity and Leadership Development; U.S. Engagement, Strategy, and Programs; 
and  Strategic Communications and Humanitarian Information (SCHI).

G3PC, through its SCHI Division, plays a critical role in strategic communications and humanitarian 
information and is responsible for providing strategic communications guidance for the  Bureau,  as 
 well  as  managing  and  coordinating  bureau-level  external  and  internal communications. This 
includes positioning BHA as a leader in humanitarian messaging by best showcasing our high-profile 
disaster responses and creating a wide range of public information products with close coordination 
with other external communications and press offices within USAID and the broader USG interagency. 
This division also analyzes BHA’s communication activities, develops and implements comprehensive 
strategies, and creates content to increase awareness of BHA’s impact and value added to internal 
and external audiences. The two Humanitarian Information Teams (HITs) within the SCHI Division 
monitor and report on humanitarian conditions around the globe and are responsible for a wide range 
of public and internal products that inform audiences of these humanitarian situations and USG 
response efforts.

OBJECTIVE

BHA/G3PC requires the services of a HIT Deputy Team Lead (HIT DTL) based in Washington,
D.C. to be available for deployment to disaster zones and conflict-affected areas in order to 
support and sustain quality reporting on international humanitarian crises and USG response. The 
HIT DTL will support the management of one of the two HITs. The HIT DTL will oversee the day-to- 
day work of Information Officers (IOs) who are monitoring and reporting on humanitarian conditions 
and response activities, compiling and disseminating information about USG

humanitarian activities, and producing a wide range of public and internal information products. 
The DTL will oversee the quality control of the humanitarian reporting generated by the IOs. The 
DTL will manage the day-to-day operation of the regional portfolio including staffing, task 
delegation, and staff development and management. The DTL will report to the HIT Team Lead (TL) and 
BHA’s SCHI Division Chief and will work closely with other teams in the division.

DUTIES AND RESPONSIBILITIES

●  Operate with independence in coordination with supervisor to provide general oversight and 
manage overall quality control process for a regional IO team, including regular product reviews, 
as well as developing and enforcing performance quality standards.
●  In coordination with the HIT Team Leader, provide general management and supervision of a 
regional IO team including onboarding and training new staff, conducting staff performance reviews, 
and participating in recruitment and hiring processes.
●  Support general oversight and overall quality control process for a regional IO team, including 
regular product reviews, as well as developing and enforcing performance quality standards.
●  Coordinate with the HIT TL, SCHI Division leadership, and other staff to review, establish, and 
maintain process and product guidance documents common to all regional IO teams in support of 
establishing a single USAID humanitarian voice.
●  Coordinate with SCHI Division leadership to recommend, determine, and communicate staffing and 
deployment assignments to division staff. In coordination with regional team staff and disaster 
response team leads, engage at a representational level with BHA, USAID Mission, U.S. Embassy, 
other USG personnel, as well as other donor government representatives and UN/PVOs/NGOs/PIOs, to 
present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information 
products.
●  Engage with USAID humanitarian staff to track disaster response needs and determine appropriate 
and strategic ways to address information product demands.
●  Create and maintain a collaborative and effective team environment while setting the tone and 
example for open communication and regular coordination; a work environment conducive to mutual 
respect; clear expectations for performance; and clear delegations of roles, responsibilities, and 
authority.
●  Mentor subordinates to build technical and other professional skills which meet the professional 
goals of staff and the needs of BHA.
●  Create a culture of civility and respect whereby both managers and employees are expected to 
behave professionally at all times.
●  Work with division and G3PC leadership to identify and address structural barriers to DEI in 
G3PC.
●  Attend humanitarian coordination and other meetings in Washington, D.C., and in crisis zones  
and  collaborate  closely  with  information  counterparts  from  humanitarian organizations, 
including UN agencies and NGOs, to ensure that all relevant humanitarian information is obtained 
and incorporated into humanitarian field products and provided to Washington, D.C.-based IOs in a 
timely manner.
●  Lead on high-level, high-visibility information requests, drafting and/or coordinating input, 
and obtaining clearances to see product through to finalization.

●  When needed, perform the duties of an IO, including to collect and synthesize information 
pertaining to regional humanitarian situations and response efforts, as well as draft, edit, 
appropriately format, and disseminate a wide range of internal and external information products in 
Washington, D.C., and overseas.
● When deployed overseas as an IO:
o Produce field notes, trip reports, meeting and call notes, updates, reporting cables, public 
reports, and other information products, as needed.
o Manage data and produce or facilitate the production of a range of visual information products, 
such as maps, photos, tables, and charts.
o Assist in the preparation of agendas and briefings for official USG visitors.
o Obtain appropriate clearances for all information products created.
o Participate in meetings with BHA partners, humanitarian assessments, and site visits in order to 
obtain information for field reports.
●  Prepare and/or provide substantive assistance in the preparation of strategies for BHA strategic 
communications and humanitarian information initiatives, as appropriate.
●  Contribute to Office-and-Division-wide initiatives to advance BHA/HIT strategic interests.
●  Serve, as needed, on Washington, D.C.-based Response Management Teams (RMTs), which provide 
support to Disaster Assistance Response Teams (DARTs) deployed in response to disasters. The duties 
on RMTs will be varied.
●  Serve, as needed, on DARTs and other field teams, which may require immediate (within 24 hours) 
deployment overseas for an extended period of time.
●  As needed, may serve on temporary details within the bureau. Duties performed while on detail 
will be aligned with the Team’s existing duties and responsibilities as well as directly related to 
the statement of duties provided.
●  Consistently model behaviors that demonstrate a commitment to fostering a non-hostile work 
environment free of discrimination, bias, unfairness, exclusion, offensive behaviors, and 
harassment of any kind.
●  Contribute to a collaborative, respectful, and professional work environment by demonstrating 
partnership and teamwork to accomplish team, office, and Bureau objectives.
●  Participate in office-wide efforts on diversity, equity, and inclusion (DEI), including those 
related to Bureau programs, partners, staffing, professional development, and other key areas.
●  Become certified and serve as an Agreement Officer’s Representative/Contracting Officer’s 
Representative (AOR/COR), as assigned. The AOR/COR provides financial and programmatic oversight of 
all aspects of managing the agreement or contract; this includes but is not limited to reviewing 
invoices, requests for approvals, program/project deliverables (i.e. work plans, annual reports, 
month status reports), travel requests, key personnel requests, and financial/budget reports. They 
are responsible for drafting and submitting the annual contractor performance evaluation in the 
Contract/Assistance Performance Assessment Review System. They prepare and review 
contract/assistance modifications documentation and assist the Contracting/Agreement Officer to 
ensure performance is compliant with the terms and conditions of the contract/agreement, the FAR, 
and USAID policy. AOR/CORs are responsible for all related requirements in the COR designation 
letter and the AOR designation letter.

SUPERVISORY RELATIONSHIP:

The USPSC will take direction from and report to the Humanitarian Information Team Deputy Team Lead 
(HIT TL) and Strategic Communications and Humanitarian Information (SCHI) Division Chief or his/her 
designee.

SUPERVISORY CONTROLS:

Supervisor provides administrative directions in terms of broadly defined missions or functions. 
The USPSC independently plans, designs and carries out programs, projects, studies or other work. 
Results are considered authoritative and are normally accepted without significant change.

12. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on 
DARTs (if required), and during site visits, there may be some additional physical exertion 
including long periods of standing, walking over rough terrain, or carrying of moderately heavy 
items (less than 50 pounds).

13. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and 
during site visits, the work may additionally involve special safety and/or security precautions, 
wearing of protective equipment, and exposure to severe weather conditions.

14. START DATE: Immediately, once necessary clearances are obtained.
 

Qualifications

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and
experience factors are considered NOT qualified for the position.)
High School Diploma, plus nine (9) years of progressively responsible experience in communications, 
international development, or humanitarian response.
OR
Bachelor’s degree in any field plus seven (7) years of progressively responsible experience in
communications, international development, or humanitarian response.
OR
Master’s degree in any field plus five (5) years of progressively responsible experience in
communications, international development, or humanitarian response.
 

Application instructions

  1. SUBMITTING AN OFFER

 

Offers must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:
    1. Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
    2. Specific duties performed that fully detail the level and complexity of the work.
    3. Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
    4. U.S. Citizenship
    5. Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).

Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

  1. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.

 

Additional documents submitted will not be accepted.

By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

 

 

To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.

DOCUMENT SUBMITTALS

Via email: [email protected]

 

NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. If Top Secret is required, and clearance is not obtained within nine months after award, USAID may terminate the contract at the convenience of the government. If Sensitive Compartmented Information (SCI) access is not obtained within nine months after Top Secret clearance is granted, USAID may terminate the contract at the convenience of the government.

 

NOTE: If the full medical clearance package is not submitted within two months after offer acceptance, the offer may be rescinded. If a Department of State medical clearance is not obtained; the offer may be rescinded.

NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.

 

NOTE:    REGARDING    ADEQUATE    SAFETY    PROTOCOLS     FOR     FEDERAL CONTRACTORS

 

Ensuring Adequate COVID Safety Protocols for Federal Contractors, dated September 9, 2021 (published in the Federal Register on September 14, 2021, 86 FR 50985). (c) Personal Services Contracts with individuals. As a matter of policy, the contractor must comply with the USAID’s guidance applicable to direct-hire federal employees.

 

NOTE REGARDING UNIQUE ENTITY IDENTIFIER (UEI) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT

 

All USPSCs with a place of performance in the United States are required to have a Unique Entity Identifier (UEI) number and be registered in the System for Award Management (SAM) database prior to receiving an offer. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.

 

NOTE: Registration for a UEI number is FREE.

 

For general information about UEI Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Unique Entity Identifier at https://www.acquisition.gov/far/part-

 

 

52#FAR_52_204 and FAR 52.204-6, System for Award Management at https://www.acquisition.gov/far/part-52#FAR_52_204 or www.sam.gov.