Knowledge Management Specialist

Management & Engineering Technologies International, Inc.
  • Location
    Remote, D.C.
  • Sector
  • Experience
    Mid Career
  • Posted
    Jan 12

Position description

Position Summary: The successful applicant will be hired through a contractor (METI Inc.) to work with the U.S. Forest Service (USFS) Office of International Programs on knowledge management projects.

Management Engineering Technologies International, Inc (METI), in support of the US Forest Service (USFS), requires the services of a Knowledge Management Specialist to support knowledge management initiatives globally in the USFS Office of International Programs.  The position will sit within the Director’s Office and serve on the growing knowledge management team at International Programs to support learning, development, and information sharing across all units.

About the US Forest Service Office of International Programs
The US Forest Service International Programs promotes sustainable forest management and biodiversity conservation internationally. By linking the skills of the field-based staff of the U.S. Forest Service with partners overseas, the agency can address the world’s most critical forestry issues and concerns. International Programs regularly engages the agency's wide range of expertise. Wildlife biologists, forest economists, hydrologists, disaster and fire management specialists, and policymakers are among those who comprise the staff of over thirty thousand employees.  Since international cooperation is necessary to sustain the ecological and commercial viability of global forest resources and to conserve biodiversity, most of our work is done in collaboration with other organizations. Our partners include U.S. Government agencies, multi-lateral institutions, non-government organizations, universities, and international governments.  The United States benefits from our work overseas. Innovative technologies are brought back home, cross-boundary environmental problems are addressed, and opportunities to hone U.S. Forest Service skills are increased. We also support domestic economic and conservation interests through our work on combating illegal logging, protecting migratory species’ habitats, and controlling invasive species. The current challenges facing the U.S. forestry community require a global approach. 

Position Duties
Responsibilities of this position include, but are not limited to:

  • Participate in the design and delivery of knowledge management systems and processes that enable staff to access and share information, resources, and best practices;
  • Ensure that information is stored and shared in a way that is easily accessible and inclusive for all staff;
  • Develop training and provide coaching on knowledge management principles and best practices within the organization and to external partners;
  • Encourage a knowledge-sharing culture across the organization;
  • Evaluate knowledge program effectiveness through regular monitoring and evaluation;
  • Assist with office learning and administration using various platforms including TalentLMS, Box, WordPress, Vimeo, Teams, and others;
  • Support virtual and in-person staff training and development programs;
  • Regularly conduct data entry and update administrative systems, including public distribution lists, staff lists, meeting invites, etc.;
  • Support and maintain employee onboarding and offboarding programs, processes and systems;
  • Manage and maintain compliance on office-wide knowledge platforms in line with the latest government regulations;
  • Assist with the development of ADA-accessible and 508 compliant materials (documents, webpages, videos, etc);
  • Regularly identify and spotlight the latest in organizational learning content and emerging methodologies and practices.

Desired Qualifications

  • Education background in information systems, education and training, organization development, or administration;
  • Exceptional attention to detail and the ability to stay organized and prioritize work assignments;
  • Experience managing and organizing logistics;
  • Excellent interpersonal skills and the ability to effectively interact and communicate with individuals from different cultures and backgrounds;
  • Possess a high level of problem-solving and teamwork skills, and a proactive approach to work assignments;
  • Ability to work with remote teams across time zones;
  • Experience working in any of the following: LMS, Adobe (Photoshop, InDesign, Illustrator), Articulate 360, and WordPress desired but not required.
  • Prior international experience is desired but not required.

Application instructions

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