Director of Technical Assistance for Graduation and Refugee Affairs

Trickle Up
  • Location
    New York, New York
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Apply by
  • Posted
    Feb 09

Position description

Founded in 1979, Trickle Up helps the poorest graduate out of extreme poverty. We help women and other vulnerable populations start sustainable businesses, join savings groups that give them a safe place to save and access credit, become decision-makers in their households and communities, and gain hope and confidence for the future.  We work in partnership with local organizations, as well as global institutions and governments.

Building on our momentum of the past few years, we are dramatically expanding our impact by establishing new large-scale partnerships and expanding current ones, adding to our growing evidence base, and developing new business models to enhance impact for the extreme poor. We have made significant progress over the past three years establishing our technical assistance program focusing on graduation approaches in refugee contexts and have established substantive partnerships with UNHCR, the USG and INGO partners to expand the potential for graduation and livelihood programming with refugee and displaced populations. 

Trickle Up is based in New York City, with regional offices in India, Guatemala, and Burkina Faso. More than half of our 40-person staff works outside the U.S.  See  for more information.

Position Overview:

We seek an experienced, motivated, dynamic professional well versed in humanitarian affairs and in approaches reaching the most marginalized, including the disabled, in refugee and displaced population contexts. The successful candidate will fill the vacant position of Director of Technical Assistance for Graduation and Refugee Affairs, a senior position within the Trickle Up (TU) program management team. Key responsibilities will include direct oversight of TU’s refugee/displaced populations’ programming including programming currently funded by BPRM, UNHCR, USAID and private donors. The individual occupying this position will ensure program quality and delivery of programs and promote the integration of TU’s graduation approach with stakeholders and actors focusing on the growing numbers of displaced and affected host communities.   A major emphasis of the role will be networking with donors, the UN, INGO, local NGO and government stakeholders to build commitment to the application of the graduation approach in order to reach those most often least able to access resources to enable them to move to self-reliance.  A key role will be the identification of and acquisition of complementary funding sources to expand TU’s funding portfolio in graduation and technical assistance. The position encompasses strong management and representational roles.

Principal Functions:

Representation & Strategic Partnerships

  • Key Relationships: Manage relationships with current funders (UNHCR, BPRM, USAID) with per annum funding of approximately 2 Million USD; identify and establish key relationships with additional relevant UN agencies, INGOs, and private sector actors to broaden the community of practice for graduation;
  • Resource Mobilization:  Leverage additional funding opportunities to strengthen and expand Trickle Up’s technical assistance programming focusing on graduation in refugee/displaced communities contexts with the intention of doubling Trickle Up’s funding portfolio within the next three years;
  • Networking:  Represent  Trickle Up in networks and forum including the graduation community, disability fora,  gender networks and other appropriate groups to position Trickle Up effectively as a leader in graduation approaches reaching the ultra poor and least accessible;
  • Community of Practice: Contribute to strengthening the community of practice of agencies and institutions utilizing the Graduation Approach in humanitarian contexts; effectively disseminate good practices and lessons learned in the graduation approach.

Program Management

  •  Staffing: Manage program specific and technical assistance staff  (currently total of ten) to ensure optimal performance in line with program quality standard expectations and organizational principles of participation, transparency and accountability;
  • Program PerformanceEnsure program delivery in accordance with donor requirements including financial management, timely reporting, and adjustment of approaches in response to adaptive management requirements;
  • Disability Inclusion: Build upon efforts to date to ensure disability inclusion in the graduation approach, consolidating lessons learned and supporting inclusion efforts across Trickle Up;
  • Gender Transformation: Ensure integration of gender transformative approaches into graduation methodologies as appropriate within overall program design and implementation of refugee and host community program portfolio;
  • Monitoring and Evaluation: Ensure effective monitoring and evaluation systems are in place and utilized for program management, potential advocacy, and learning opportunities.

Program Development

  • Leverage Programming: Lead TU’s  external technical assistance work in refugee/displaced community context, working with a variety of partners and stakeholders to expand funding commitment to and support for graduation approaches in refugee, host community and displaced population contexts. Anticipated funding growth of approximately double the current portfolio of 2 Million USD/year within the next two-three years; 
  • Integration with TU programming:  establish strong working relationship with TU regional offices to expand potential of refugee/displaced population programming as per needs and opportunities;
  •  Monitoring, evaluation, and research: Build upon efforts to ensure the appropriate documentation and dissemination of lessons learned.


Education requirements

  • MA in relevant field (i.e., international development, humanitarian management, international affairs) with a minimum of 10 years’ professional experience.

Experience requirements

  • Minimum of 10 years’ experience in international development, economic and/or livelihood development, experience in humanitarian response strongly preferred;
  • At least seven years of work experience with international NGOs;
  • At least five years of experience living and working in a developing country on relevant issues (i.e., livelihoods, poverty alleviation);
  • At least seven years of experience managing staff, preferably including experience managing remote-based staff;
  • At least seven years of experience with program management including contract management, budgetary management, and reporting;
  • Demonstrated networking and strong relations in the humanitarian field with a focus on refugee and/or displaced peoples.

Knowledge and skills

  • Refugee/displaced population programming;  
  • Strong experience with livelihoods approaches for people living in extreme poverty, and preference for experience with graduation program design;
  • Advocacy and policy influence experience;
  • Strong writer of best practices/learning, case studies and other publications.

Behavioral competencies

  • Demonstrated leadership and ability to foster strong teams;
  • Demonstrated ability to network effectively, ability to publicly represent the organization in a variety of capacities;
  • Demonstrated ability to work comfortably with a wide range of stakeholders (i.e., local government officials, major donors in the U.S., program participants);
  • Well-organized, systematic and thorough;
  • Demonstrated strong cross-cultural and team-building skills;
  • Excellent written and verbal communication;
  • Strong analytical skills;
  • Demonstrated ability to work independently, produce outputs at short notice, and be flexible.

Application instructions

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