Senior Communications Officer

World Bank Group
  • Location
    Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Apply by
  • Posted
    Mar 06

Position description

The External and Corporate Relations Vice-Presidency (ECR) manages strategic communication and relationships with key stakeholders for the World Bank Group (WBG). ECR's overall mandate is to increase understanding and support for the WBG's mission both at the global and country levels, and to leverage the WBG's development impact through effective communication, advocacy, diplomacy, issues management and media relations. ECR puts special focus on supporting the WBG's dual goals of ending extreme poverty and building shared prosperity. 

The Global Engagement and Partnerships Unit (ECREP) is in charge of building relationships and partnerships with a diverse set of external stakeholders and provides strategic advice, analysis, risk management support and messaging related to WBG programs and policies. In recent years, the WBG has greatly expanded its engagement with key stakeholders, including civil society, at both the global and country levels. ECREP also leads the WBG’s corporate advocacy and campaign initiatives to drive awareness of institutional priorities, foster global debate and mobilize action. As part of a Faith Initiative aimed at strengthening engagement with religious leaders and faith based organizations, the World Bank promotes dialogue and builds new and innovative partnerships that advance the institution’s dual goals. The Faith initiative serves as a bridge for faith actors looking to engage with the WBG and as a resource to better equip and support WBG staff. 

The Stakeholder Engagement Team within ECREP is seeking a Senior Communications Officer to support the expansion and deepening of our engagement with a diverse set of stakeholders that includes civil society, faith based and religious groups, parliamentarians and influencers. 
Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment. 

Duties and Accountabilities:
Oversight of the FBO Engagement Program 

  • Oversees the implementation and monitoring of a comprehensive, results-oriented strategy for building and strengthening the WBG’s engagement and partnership building efforts with faith-based and religious organizations and other diverse stakeholders.
  • Contributes to the formulation of the WBG’s public position on critical issues pertinent to FBO and religious organizations working in development.
  • Develops and systematically maintains high-level networks and contacts with FBOs and religious organizations across the globe and serves as liaison with a diverse group of influencers.
  • In close collaboration with WBG operational units, explores opportunities for operational partnerships with development-focused FBOs and religious organizations.
  • Tracks and analyzes key issues of importance to FBO-WBG relations, advises senior management, CommNet managers/advisors, and others on important policy issues, opportunities and risks.
  • Oversees strategic planning, coordination and logistics around high-level fora and events aimed at advancing the WB’s developing priorities and bringing faith based organizations and leaders into these discussions.

General Support of the Stakeholder Engagement Program 

  • Supports key institutional initiatives and advocacy efforts, and works closely and collaboratively with others focused on constituency engagement – civil society, foundations, parliamentarians and other key stakeholders.
  • Supports the development and management of tools that enhance Bank staff capacity to effectively engage with broad set of global stakeholders I.e. a Stakeholder Engagement Resource Guide and Training workshops
  • Fosters concrete partnerships with diverse stakeholders as part of a broad-based movement to end poverty and boost shared prosperity.
  • Prepares or oversees preparation of major communications products, including briefing notes and speeches for senior management.
  • Represents the WBG in various fora related to global development, faith and related issues and addresses range of stakeholders (including FBO and religious leaders, UN and government officials, civil society, etc.)


  • Proven track record of working with a diverse set of stakeholders, achieving results, and relevant experience of development on the ground; experience and skills in building coalitions and managing high level relationships with stakeholders
  • Experience in developing and implementing dynamic and multi-dimensional engagement strategies
  • Demonstrated knowledge of disciplines relevant to faith and development work (e.g., economics, religion and development, humanitarian assistance, etc.)
  • Demonstrates ability and the necessary personal organization skills to take initiative, personal ownership, and accountability to meet deadlines, work under pressure, and achieve agreed-upon results.
  • Experience using digital and social media to stimulate conversations with stakeholders, develop strategies to position across websites, blogs and other channels.
  • Demonstrates teamwork in a multi-cultural environment.
  • Experience working with senior management/executives.
  • Demonstrated political awareness and ability balance multiple stakeholder expectations and objectives and cultivate effective, productive client relationships/partnerships.
  • Effective interpersonal skills; proven experience in working as both a leader and a member of a team

Core Competencies Required 

  • Relationship Management – recognized as an expert in managing critical relationships
  • Stakeholder Engagement – proven leadership and ability to set strategic directions
  • Client Orientation – Translates insight into practice across disciplines, hierarchies, geographies and organizational units in service of clients
  • Drive for Results – Ensures successful implementation and delivery of key programs and projects ensuring that outputs positively impact results
  • Teamwork (Collaboration) and Inclusion – Creates a team climate of practical and innovative action, facilitating collaboration between competing interests and stakeholders
  • Knowledge, Learning and Communication – Demonstrates command of all forms of communication and presents in clear, objective and engaging manner in high level settings; ensures knowledge is captured and shared in a variety of ways

Other Selection Criteria 

  • A successful candidate would typically have a Master’s degree (Communications, International Relations/Public Affairs, Economics or other related field) plus a minimum of 8 years of relevant work experience or a Bachelors with at least 13 years of relevant work experience.
  • Good understanding of World Bank Group operations and key thematic issues and priorities; up to date knowledge of current development topics and issues; ability to identify risks and opportunities in an international environment
  • Highly developed political judgement and
  • Demonstrated ability to think strategically and articulate complex issues orally and in writing
  • Ability to speak, read and write effectively in English is essential. Spanish, French or other languages desirable

Application instructions

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