Program Manager (Business Affliates), Americas

The Fair Labor Association
  • Location
    Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Jul 18

Position description

About the Fair Labor Association

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland and Shanghai, China. For information, visit


Position Description

The Program Manager (Business Affiliates), Americas is responsible for managing relationships with business affiliates that join the FLA as Participating Companies, Participating Suppliers and Category B Licensees in the Americas region. The ideal candidate for this position brings knowledge of international labor standards and the challenges and opportunities companies face in implementing those standards in factories around the world.


The Program Manager (Business Affiliates) is responsible for helping companies in these categories understand their FLA obligations and offer guidance on building capacity to meet FLA requirements. The Manager will be part of FLA’s Stakeholder Services department.

Primary Duties and Responsibilities

  • Serve as primary FLA contact for Participating Companies, Participating Suppliers and Category B affiliates
  • Assist business affiliates in understanding their obligations to the FLA and how best they can go about fulfilling them. S/he is familiar with the challenges and opportunities faced by brands, and suppliers, and supports companies in their efforts to develop their internal management systems and build capacity to:
  1. Implement the FLA Workplace Code of Conduct and associated benchmarks, and
  2. The FLA Principles of Fair Labor & Responsible Sourcing/Production.
  • Identify opportunities for continuous improvement in companies’ social compliance systems
  • Develop an understanding of the manufacturing processes and sourcing structures of the licensees, as well as their licensing relationships with universities
  • Identify capacity building and training topics, and assist in developing training material that is relevant for affiliates
  • Collect and share best practices with affiliates
  • Form new partnerships and identify opportunities for the FLA with new brands and suppliers
  • Represent the FLA at brand- and supplier-related regional and stakeholder events


  • Bachelor’s degree in labor studies, employment relations, sociology, business administration, supply chain management, industrial relations, law, sociology or other relevant field; advanced degree a plus
  • Four to six years experience working with companies and factories, and knowledge of manufacturing/sourcing, preferably with social compliance/CSR experience
  • Excellent knowledge of international labor standards; supply chains and the issues related to working conditions in factories; and multi-stakeholder initiatives
  • Experience communicating and working with brands, corporate or collegiate licensees, or corporate or collegiate licensors

Key Skills/Abilities:

  • Passion for working in the intersection of business and social responsibility
  • Ability to engage varied business stakeholders in the FLA’s work
  • Attention to detail and strong organizational skills
  • Requires consistent and timely responses to phone and email inquiries
  • Ability to thrive under tight deadlines
  • Strong presentation, listening and communications skills
  • Ability to maintain patience under pressure
  • Creative and diplomatic problem solving skills
  • Ability to multi-task and work with global FLA staff
  • Strong critical thinking and reporting skills


Application instructions


Apply online at Careers at FLA

This position is based in Washington, D.C.


Fair Labor Association

1111 19th Street, NW, Suite 401

Washington, DC 20036

202-898-1000 (tel.)

202-898-9050 (fax)

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