Manager, Talent Management and Talent Development

Open Society Foundations
  • Location
    New York, New York
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Posted
    Nov 29

Position description

Manager, Talent Management and Talent Development, Human Resources, New York, Deadline: 12/18/2018

The Human Resources (HR) team is based in Open Society Foundations offices in Berlin, London and New York, but supports our staff across: Washington DC, Baltimore, New York, Rio de Janeiro, London, Brussels, Barcelona, Tunis, Amman, Singapore, Berlin, Vienna and soon to expand to more locations. The team is comprised of generalists spanning the North America/Latin America, Europe & Eurasia, Middle East & North Africa & South West Asia, and Asia Pacific regions, as well as, HR specialists comprised of Talent Development, Human Resources Information System (HRIS), Compensation & Benefits, and Recruitment. We also work in partnership with the Heads of HR of our various foundations around the globe.

The Talent Development team, residing inside the broader function of HR, is responsible for talent management initiatives as well as a learning and development function. The team's mission is to create a culture of learning, where we cherish both successes as well as mistakes, and employees are empowered to fulfill their potential to make the field a better place. The team aims to do this by providing a performance management system that will allow the team to define what good looks like for the entire organization across every level of tenure, as well as, by providing a learning and development offering that will encompass: training, peer to peer learning, experiential learning, and e-learning opportunities. The team implements talent management strategies and drives effectiveness throughout the organization. Strategies include: professional development initiatives and trainings on management, leadership and team development, change management and succession planning.

Job Profile

We are currently seeking a Manager of Talent Management and Talent Development for a fixed term basis. Responsibilities will include the following and/or similar activities:
  • Oversee the global New Hire Onboarding process to increase consistency of the new hire experience across locations, and manage the team responsible for delivering Talent Development's portion of Onboarding.
  • Lead project to define the initial training requirements for new hires based on role. Partner with staff from various Operations functions (e.g. Legal, Finance, Grant-Making Support Group, Grants Management, IT, etc.) to agree the standard suite of initial trainings for each role at OSF.
  • Lead and oversee expanded use of the Learning Management System (LMS), ensuring this tool is used in an optimal way, with an initial focus on expanding use in New Hire Onboarding and related initial training
  • Oversee delivery of a quarterly new hire class for new directors and employees. New hires will be from our global hub and regional offices: Asia, UK, Europe, Central/SA, Middle East, and US.
  • Manage the ongoing implementation of a newly-revised performance management process for OSF's hub and regional offices in Asia, UK, Europe, Central/SA, Middle East, and US. Ensure all information and trainings on OSF Performance Management are updated and available through multiple internal channels/platforms. Act as a "subject-matter-expert" on this process. Maintain close communication with HR Partners to understand and respond to their issues and questions; serve as a point of contact for staff across the organization and respond to issues and questions sent directly to the Talent Development team.
  • Oversee report generation and analysis of performance management data/metrics, and prepare periodic summary of findings. Partner with HRIS team to ensure effective function and design of Workday performance management system.
  • Project manage various Learning and Development initiatives-- Select and manage vendors to lead in-classroom training sessions, and/or organizational development efforts and employee workshops Develop related staff communications, logistics and event requirements.
  • Respond to staff inquiries pertinent to Talent Management and Development policies and practices.
  • Provide routine communication and employee relations and promote employee understanding of policies and procedures.
  • Write and deliver presentations to management and employees regarding Talent Management and Development processes, procedures and resources.
  • Support staff with research on learning opportunities and external learning programs.
  • Travel to hub and regional offices is required.

Candidate Profile

  • Seven to ten years of relevant experience and/or training; or equivalent combination of education and experience.
  • Experience working in Talent Management, Learning and Development or HR Department within an organization of 500 or more employees.
  • Comprehensive knowledge and experience in Talent Development and Performance Management best practices.
  • Demonstrated record of designing policies and programs in Talent Management and Development.
  • Experience in managing multiple priorities under pressure and accomplishing short- and long- term deadlines with a heavy workload.
  • Workday experience and experience working with an LMS preferred.
  • Demonstrated project management skills working in complex global organizations on process, policy and program designs.
  • Experience in managing people to execute project tasks and perform day-to-day work.
  • Outstanding written and verbal communication skills; experience developing and delivering presentations, organizational communications, and summary memos.
  • Professionally competent to make administrative, procedural decisions and judgments on sensitive and confidential issues.
  • Ability to identify best practices and define practical applications of these to improve existing internal processes/programs.
  • Demonstrated experience in budget, technical and financial management functions.
  • Proven ability to build and maintain relationships with staff at all levels from a diverse array of backgrounds.
  • Proven leadership qualities with delivering superior results.
  • Professional, diplomatic demeanor with the ability to represent a global organization Strong interpersonal skills and demonstrated expertise in handling all personnel related issues and information in a confidential manner.
  • Flexibility and willingness to work simultaneously on a wide range of tasks and projects.
  • Integrity, confidentiality, and professional discretion essential.
  • Excellent computer skills, proficient in Microsoft Office.

Competitive rates of pay apply.

We are strengthened by the diversity of our colleagues across the Open Society Foundations. We welcome applications from people of all cultures, backgrounds, and experiences, and are committed to providing reasonable adjustments so that colleagues with disabilities are able to fulfill the essential functions of the job.
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