Principal Operations Officer – Multilateral and MDB Engagement

The World Bank Group
  • Location
    Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Mid Career / Advanced
  • Posted
    Jan 23

Position description

IFC—a sister organization of the World Bank and member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work with more than 2,000 businesses worldwide, using our capital, expertise, and influence to create markets and opportunities in the toughest areas of the world. In fiscal year 2018, we delivered more than $23 billion in long-term financing for developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. For more information, visit

IFC’s Partnerships, Communications and Outreach Vice Presidency manages multilateral engagement and communications – both internal and external – across  IFC. The Vice Presidency is responsible for content creation, branding, reputational risk management, relationships with shareholders in Western Europe and Japan, fundraising, and multilateral engagement. 

The Global Engagement and Outreach Team is responsible for supporting industry and thematic departments via strategic communications, as well as outreach and multilateral engagement around international platforms and initiatives, including the United Nations, G20/G7 and collaboration with multilateral development banks (MDBs) and other development finance institutions (DFIs).

Role and Responsibilities:

The Principal Operations Officer for Multilateral and MDB Engagement leads the planning, development, and implementation of IFC’s multilateral engagement strategy. Supports corporate, internal, and operational activities via the following specific work areas:

  • Strategy development and implementation:  Develop and implement IFC’s multilateral engagement strategy that prioritizes work in alignment with IFC operations. Work across IFC Operations, the Economics and Private Sector Development Vice Presidency and other departments to ensure alignment of multilateral engagement with IFC 3.0 goals.  
  • External relationship management:  Lead engagement and relationship management with external partners, including the United Nations agencies, Organisation for Economic Cooperation and Development, the G20/G7, MDBs, and DFIs, among others.  Support IFC MDB Sherpa in MDB Heads process by developing and maintaining a strong external network in the MDB/DFI community, and by working with counterparts at other MDB/DFIs to build consensus around key work programs. Manage relationships and participate in global discussions/negotiations with key multilateral organizations and global platforms.
  •  Internal engagement: Facilitate cross-IFC discussions and communications around key multilateral working areas, such as mobilization, additionality, pricing, work in fragile and conflict states, and other topics/themes. Brief IFC senior management on key multilateral engagement issues. Formalize the network of IFC’s bilateral DFI Relationship Managers to share best practice, leverage knowledge and position IFC Management as leading within the DFI community.  Liaise proactively with counterparts across the World Bank Group to ensure alignment of multilateral engagement strategies and to advance IFC’s strategy and work program.  
  • Mobilization and other reports: Lead MDB Mobilization Task Force and operationalization at IFC.  This includes engaging with the Syndications team and other operational departments to ensure their input and buy-in; leading DFI/MDB outreach; and overseeing production of the annual Mobilization of Private Finance by MDBs and DFI Private Sector Investment Flows & Performance reports.
  • Events and briefings: Oversee planning, coordination, and logistics, often across multiple teams, for the annual DFI Roundtable and bi-annual MDB Heads meetings. Coordinates the team to provide timely input to executive missions and speeches, public appearances, and other multilateral engagement activities involving external and internal audiences.
  • Team leadership: Leads and directs the Multilateral Engagement team. Responsible for assigning work, monitoring work quality, reviewing output and ensuring that staff is effectively trained to successfully deliver the work. 
  • Resource management: Manages specific human and financial resources for team/unit and specific tasks/projects. Helps plan and supervise procurement tasks and/or issues as needed.

Selection Criteria

  • Master’s degree in Communications, Journalism, Political Science, International Relations, Public Affairs, Marketing, Business/Finance with 12 or more years’ experience in corporate communications, international relations, public affairs, political science, or other related field, or equivalent combination of education and experience. In addition, a degree in Business Administration and/or working experience in Investment Operations will be valued.    
  • Demonstrated ability to lead and manage sensitive relationships and issues with high-level counterparts in multilateral engagement platforms and institutions.  
  • Deep knowledge of multilateral institutions, platforms and initiatives; including the World Bank Group; demonstrated evidence of strategic interventions/engagement to advance private sector development issues in an international context.  
  • Demonstrated thought leadership around private sector development topics and issues.
  • Proven ability to think strategically and rapidly analyze diverse information from varied sources and an ability to learn, adapt, and to be innovative as new communications challenges arise.
  • Experience managing teams to deliver high-quality, strategic results for an international organization.
  • Self-motivated, creative, excellent organizational skills, proven ability to perform multiple tasks.
  • Excellent interpersonal skills with a willingness to work in a team environment. 
  • Excellent English writing and editing skills.
  • WBG Core Competencies for all staff: Client orientation; Drive for results; Teamwork of collaboration and inclusion; Knowledge, Learning and communication; and Business judgment and analytical decision-making.

Application instructions

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