Digital Communications Coordinator (Coordinator II)

Harvard Kennedy School
  • Location
    Cambridge, Massachusetts
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Feb 21

Position description

Reporting to the Director of Global Communications and Strategy, the Digital Communications Coordinator performs a wide array of digital communications functions. Responsibilities include managing the Belfer Center’s social media accounts (including but not limited to Facebook, Twitter, and LinkedIn); organizing the Center’s e-mail outreach and subscriptions, including a weekly news digest; maintaining the Center’s website homepage; reporting and analyzing digital metrics; and leading the Center’s CRM, including list building and contact engagement and retention. The position requires a motivated self-starter with strong organizational and multi-tasking skills, and the ability to work independently and as part of a team. The candidate must have a strong grasp of digital best practices but also have a working understanding of issues that span science, technology, and international affairs.
Typical Duties

  • Manage, monitor, and publish content on the Belfer Center social media channels, maintaining brand guidelines and best practices. This includes: developing and optimizing content to reach various audiences, using analytics to inform content decisions, keeping up to date on current digital trends and platform changes, and ensuring that others within Center programs who post social media maintain best practices.

  • Develop and coordinate Belfer Center blast email communications, including, but not limited to, producing and disseminating major research reports, analyses, and invitations, and Belfer in the News, a weekly e-mail featuring media publications and interviews with members of the Center community. Serve as e-blast liaison with Kennedy School Office of Communications and Public Affairs.

  • Maintain and manage digital analytics for the website, social media, and blast emails, providing regular updates to Communications team and other relevant Center stakeholders. 

  • Create digital RSVPs for Center events as needed and ensure that major Center-relevant events are added to Events platform on homepage. 

  • Publish, liaise, and strategize with digital and communications specialists across the Kennedy School on cross promotion, collaboration opportunities, and the creation of content.

  • Assist Communications team with additional publication and production needs that arise.


Basic Qualifications

  • Bachelor’s degree and 2+ years of relevant communications experience.

Additional Qualifications

  • Experience and proficiency with social media management, and experience or familiarity with content management systems and e-mail and analytics tools, such as Hootsuite or Sprout, Watson or Mailchimp, and Knowlegis. 

  • Familiarity with HTML and CSS.

  • Strong written and verbal communications skills a must.
  • Ability to prioritize and meet tight deadlines.

  • Strong editorial skills and quality control essential. Tenacious about eliminating errors.

  • Strong interest and/or experience in international relations.

  • Ability to work both as part of the communications team and independently. 

  • Proficiency with photo and video/audio equipment a plus.

  • Proficiency with Adobe Creative Suite, including InDesign.

  • Basic knowledge of Drupal and website administration a plus.

Additional Information

Harvard University requires pre-employment reference and background checks.
Harvard University is committed to supporting a healthy, sustainable learning and working environment.

Application instructions

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