External Relations Manager

International Institute for Applied Systems Analysis (IIASA)
  • Location
    Laxenburg, near Vienna, Austria
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Apply by
  • Posted
    May 02

Position description

IIASA is recruiting an External Relations Manager, responsible for strengthening engagement between IIASA and its member countries.

Main Duties and Responsibilities:
The External Relations Manager is a key member of the IIASA External Relations, Communications and Library (ERCL) department and is responsible for strengthening engagement between IIASA and its national member countries. Together with the External Relations Officer(s), who the External Relations Manager will supervise, coach and mentor, the main duties will include:

Membership strategy
•    Working with members and senior management, to develop and pursue a shared membership value proposition that reworks and clarifies the value of IIASA membership
•    Co-develop, with the Head of ERCL, the fostering of coherent approaches to strategic issues of common interest to IIASA and its National Member Organizations (NMOs)
•    Co-develop, with the Head of ERCL, and communicate a consistent view of what IIASA offers member countries, what NMOs offer IIASA and their country, and the tools to deal with the interface between IIASA and the NMOs
•    Support IIASA’s plans to attract new members.

Member relations
•    Managing strong relationships with member representatives and member country stakeholders
• Research and analyze national science and technology priorities for members’ countries and work with research programs and the IIASA Capacity Building and Training (CBAT) team to meet those priorities with new research collaborations and capacity building activities
•    Developing member engagement strategic activities to benefit both the member country and IIASA in cooperation with National Member Organizations (NMO), IIASA research programs, CBAT, and IIASA departments. Monitoring the implementation of the activities, learning from the performance and incorporating the feedback into future strategic activities
•    Coordinating capacity enhancement activities with members with the CBAT team and research programs
•    Supporting IIASA and its NMOs to develop NMOs into effective bridges between country stakeholders and IIASA in order to maximize the value of IIASA membership
•    Providing inductions for new NMOs or new NMO staff about IIASA and its relationship with their country stakeholders.


Member Communications
•    Supporting a series of strategic official visits by the IIASA Director General/CEO to member countries, and of NMO delegations to IIASA from substantive and organizational perspectives
•    Managing and implementing communications with NMOs (both externally to NMOs and their stakeholders, and internally at IIASA about NMOs)
•    Develop and maintain a system to report the value of membership to NMOs including metrics for engagement such as research collaborations, publications, people and staffing, capacity building, and awareness of IIASA
•    Research and draft member information products, such as info sheets, about IIASA’s activities with member countries
•    In collaboration with colleagues in ERCL, highlight NMOs through communication products, such as IIASA social media, blog, Options magazine, newsletters etc.
•    Help preparing papers and presentations for high-level meetings of the IIASA Governing Council and associated bodies on issues related to membership.

Science diplomacy
•    In collaboration with IIASA colleagues, contribute to IIASA science diplomacy activities and IIASA institutional activities with relevant international organizations.

Other activities
•    Draft the annual strategy plan for external relations that includes major objectives with corresponding task plans
•    Cover for the Head of ERCL as appropriate and perform other tasks as necessary to benefit IIASA.


•    At least three years’ experience in international relations in an international organization or national organization with an international focus. Strong preference for experience in research based organizations
•    Post-graduate degree in a scientific field, political science, international relations or equivalent. Significant relevant experience will be accepted in lieu of the post-graduate degree
•    At least three years’ experience of science writing and presenting complex research, concepts and data to a lay audience in a manner that is both succinct and engaging
•    At least three years’ experience building and managing international partnerships; exercising effective negotiation techniques to achieve results acceptable to all parties involved
•    At least three years’ experience of interactions and negotiations with governments, e.g. in research or international relations
•    Excellent diplomatic and political skills
•    Strategic thinker and planner with strong project management skills; highly organized and detail-oriented
•    Supervisory experience will be considered an asset
•    Knowledge of protocol
•    Excellent written and oral communication and presentation skills
•    Excellent spoken and written English. Knowledge of other languages of member countries will be considered an additional asset.

Application instructions

For further information about how to apply, please visit http://www.iiasa.ac.at/web/home/about/workingatiiasa/vacancies/190118.html

Appointment Terms:
The successful candidate will be offered an initial fixed-term contract for one year and with the agreement of both parties, can be extended thereafter to an open-ended appointment. Duties will be carried out at the IIASA premises in Laxenburg, Austria. The successful candidate should be available to take up the post as soon as possible in 2019.

IIASA offers a competitive compensation and benefits package (moving and settlement allowances, educational grants for children of school age, and five weeks’ annual vacation). The gross salary offered will be based on the qualifications and experience of the selected candidate. IIASA salaries are exempt from taxation in the host country of Austria but subject to the principle of income aggregation.

IIASA is committed to a working environment that promotes equality, diversity, tolerance and inclusion within its workforce, and encourages qualified candidates from all religious, ethnic and social backgrounds to apply. In the case that candidates are equally qualified, preference will be given to applicants who are nationals of IIASA member countries.

About IIASA:

The International Institute for Applied Systems Analysis (IIASA) is an independent, international research institute with National Member Organizations in Africa, the Americas, Asia, and Europe. Through its research programs and initiatives, the institute conducts policy-oriented research into issues that are too large or complex to be solved by a single country or academic discipline. This includes pressing concerns that affect the future of all of humanity, such as climate change, energy security, population aging, and sustainable development. The results of IIASA research and the expertise of its researchers are made available to policymakers in countries around the world to help them produce effective and innovative science-based policies that will enable them to face these global and universal challenges.

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