Supply Chain Innovation Program Manager, Southeast Asia

Fair Labor Association
  • Location
    Kuala Lumpur, Malaysia
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Nov 15

Position description

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., ;has offices in Geneva, Switzerland and Abidjan, Côte d’Ivoire, and has staff based in 10 countries globally. For information, visit


The Supply Chain Innovation Program of the FLA focuses on the improvement of labor standards in upstream supply chains, mainly in the agriculture sector. The FLA supports affiliated companies in the development of their internal monitoring and remediation systems and provides independent external assessments of supply chains. Stakeholder engagement with governments, unions, labor rights groups, and workers is an important part of both development and implementation of all aspects of the FLA’s work.


Position Summary

The Program Manager, Southeast Asia is responsible for the successful implementation of FLA’s supply chain work in South-East Asia. This includes supporting FLA’s agriculture program, Independent External Assessments (IEA) cycle, supply chain mapping, research, and implementation of externally-funded projects. This position reports to the Director, Supply Chain Innovation and Partnerships (based in Geneva) and closely works with the Supply Chain Innovation Program Manager. The position will be based in Malaysia and requires travel within and outside of Malaysia.


Primary Duties and Responsibilities

Manage FLA’s agriculture program and affiliate relations in Southeast Asia, with support from the other members of the Supply Chain Innovation team.

·      Engage, support, and train staff of FLA affiliates in their onboarding activities and social compliance program. An initial focus of this position will be in the palm oil sector and seeds sector.

·      Provide support and coaching to affiliates’ staff in planning and implementation of the affiliates’ action plans.

·      Support the development and implementation of risk prioritization processes, monitoring plans, tools, validation meetings.

·      Coordinate FLA’s agriculture work in Southeast Asia and provide progress reports for both external and internal audiences.


Manage FLA’s IEA work in Southeast Asia with support from other Supply Chain Innovation team members.

·      Identify, engage, train, and shadow assessors for IEA visits (Mappings, Independent External Monitoring (IEM), Independent External Verification (IEV), Social Impact Assessment (SIA) or Focused Assessment.)

·      Provide quality assurance of the reports and review corrective action plans submitted by FLA affiliates.

·      Provide advice, technical expertise and support field-level teams, affiliates and partners (e.g. remediation interventions, training and capacity building activities, stakeholder meetings etc.).

·      Provide feedback on FLA documents and protocols for the agriculture sector.


Manage supply chain innovation and stakeholder engagement activities in Malaysia, with support from Director of Supply Chain Innovation and Partnerships and Director of CSO Engagement.

·      Engage with a wide range of stakeholders (industry, NGOs, government) and represent the FLA at meetings and conferences.

·      Manage research activities including report writing.

·      Develop and test new methodologies and approaches that support the FLA program and that of its affiliates.


Manage externally-funded projects in Southeast Asia with support from other Supply Chain Innovation staff. 

·      Identify opportunities for collaboration and support the development of project proposals and applications.

·      Coordinate project implementation, supervise project field staff, develop activity plans, and engage with project partners.

·      Ensure proper financial management of the budget, , time management, interactions with donors, and provide narrative for financial reporting.


·      A graduate degree in Social Sciences, Agricultural Economics, Agronomics, Corporate Social Responsibility, Business Sustainability, Business and Human Rights, International Development or another related field preferred. Undergraduate degree required.

·      A minimum of five years’ relevant work experience in the field of corporate social responsibility, social compliance, agriculture supply chain management, sustainability management, or international development.

·      Field experience in Malaysia and/or other countries in Asia, preferably linked to palm production or other agricultural supply chains.

·      Experience managing large-scale projects and a well-developed network of contacts in the sustainability field is highly desirable.

·      Experience with and knowledge of labor rights, with a specific focus on migrant labor, forced labor and/or responsible recruitment is highly desirable.

·      Fluency in English, both oral and written.

·      Strong critical thinking skills.

·      Strong presentation, training, and facilitation skills for effective communication with a wide range of stakeholders.

·      Effective time management skills to support timely responses to phone and email inquiries.

·      Ability to thrive under tight deadlines, strong organizational skills and attention to detail.

·      Strong computer skills and familiarity with commonly used business and MS Office to include Word, Excel, PowerPoint, etc.

·      Ability to work pro-actively, flexibly and independently.

·      Willingness and ability to travel to remote locations in and outside of Malaysia.

Application instructions

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