The Manager of Impact & Global Results (“Manager”) is responsible for helping to implement United Way Worldwide’s effort, via the Global Results Framework, to measure the United Way Network’s global impact in the areas of childhood and youth success, economic mobility, and health. This position works in collaboration with Local United Ways (LUWs) and key Teams/Groups across United Way Worldwide, including Investor Relations, Marketing & Communications, U.S. Network Engagement & Performance, International Network, and Information Technology. The primary focus of the work is to support planning and to provide communications, outreach, and technical assistance to LUWs to help measure, aggregate, and communicate key United Way Network impact results. The Manager will help communicate United Way Worldwide’s organizational effectiveness to diverse stakeholders including internal (United Way Worldwide Groups, LUWs) and external organizations.
The Manager will also support planning, communications, and execution of key Impact Team initiatives in the areas of equity, education, and health. This includes helping to develop and deliver learning opportunities (e.g., webinars, meeting sessions), providing high-quality technical assistance to LUWs, and identifying and/or developing tools and resources that help LUWs advance their goals, strategies, and results in their local impact work.
KEY RESPONSIBILITIES & ESSENTIAL DUTIES OF POSITION:
An individual must be able to perform each essential duty listed below at a satisfactory level:
Global Results Framework
- Work as part of a cross-functional team, especially with Marketing & Communications and with Corporate Relations to annually collect, aggregate, and report global impact data via United Way Worldwide’s Global Results Framework (GRF).
- Conduct ongoing outreach and regularly update database or local reporting contacts for the target group of LUWs recruited to report GRF data in the U.S. and International Networks.
- Manage ongoing general United Way Network communications related to the GRF, including reporting periods, timelines and upcoming events, via United Way Worldwide’s communication channels (e.g., Breakfast Online, United Way Online, Workplace by Facebook, Constant Contact).
- Support production and delivery of GRF technical assistance events (e.g., United Way Network-wide webinars, in-person meetings, virtual deep data dives).
- Provide individualized technical assistance support, as needed, to LUWs to support their GRF reporting.
- Regularly update and post GRF-related resources and materials on United Way Online (e.g., reporting tools and tips, webinar recordings, communications toolkit, corporate snapshots, and final GRF collateral).
- Coordinate with GRF team to respond to internal United Way Worldwide requests for GRF data and present aggregated data, on request, to specific United Way Network constituents (e.g., state associations, Council of States).
- Work as part of a cross-functional team to develop data snapshots for Global Corporate Partners.
- Provide input into the annual planning process for GRF data collection, technical assistance, and reporting.
Impact Equity Framework
- Work with the Senior Director, Impact & Global Results to integrate an explicit focus on equity into GRF data indicators and metrics, the U.S. 2028 National Goals, and Impact Tools and Resources.
- Identify and adapt equity tools and resources to support the development of United Way’s Impact Equity Framework.
- Support the development and delivery of impact related technical assistance and learning opportunities for the United Way Network, especially in education, health, and equity.
- Develop and/or identify tools and resources in education and health to support the work of impact professionals in the United Way Network (assessments, publications, toolkits, etc.).
- Other duties as assigned.
Minimum requirements include:
- Bachelor’s degree.
- Three years of advanced-level experience in a similar role
- One to three years of experience in a leadership role.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.