Regional Director Asia

Food for the Hungry
  • Location
    Kuala Lumpur, Malaysia
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Mar 18

Position description

The Asia Regional Director provides Christ-centered servant leadership, strategic thinking, and innovative management in the FH Asia Region, in order to develop and implement FH’s global strategy in the region and in the context of FH’s Heartbeat. This role will develop and deliver plans in order to achieve FH’s strategic goals, summarized by the graduation of beneficiary communities from extreme poverty, and responding to human suffering. This position will serve as the representative of FH, in addition to leading a team of regional direct reports and all FH operations and staff in the region.

Principal Responsibilities

Leadership, Vision, and Staff Development and Care

  • Champion FH’s Heartbeat and Corporate Strategy and ensure staff in Asia are learning and integrating them in all operations and programs. Lead and set the tone for spiritual health and development for FH staff in Asia.
  • Provide overall proactive leadership, coaching and management to Asia Leadership. Directly supervise the Asia Finance Manager, Asia Sponsorship and Program Manager, Asia HR and Operations Manager, and Asia Country Directors, as well as other positions that may be added into the FH Asia Regional Office structure. Provide clarity on their roles and responsibilities, frame accountability for their results and performance, and provide focused professional development and timely communication and performance feedback.
  • Build a cohesive team spirit among the Asia leaders toward common Asia and global goals.
  • Lead regional conferences and training events and facilitate the participation of regional leaders at these events.
  • Through servant leadership, mentoring, and coaching, ensure proper recruitment, orientation, performance management, succession planning, and care of regional leadership and staff.
  • Proactively look for emerging leaders inside FH for their development.
  • Provide counsel on major personnel and strategic issues and mediate conflicts as required.

Program Excellence

  • Represent Asia on FH’s Global Leadership Team through active participation and support for its related strategic initiatives and tasks, and in representation of the unique opportunities, strengths, risks, and challenges found in Asia.
  • Develop and support the implementation of FH’s strategic plan and programmatic model across Asia, and within the unique country contexts where FH is operational or has implementing partners.
  • Assist Asia staff to conduct comprehensive evaluations of leadership, program, and operational performance, and develop and implement up-to-date regional and country-level strategic plans in alignment with FH’s Corporate Strategy. Support the refinement of FH’s global strategy at regular intervals to be responsive to Asia’s dynamic operational context.
  • Ensure proper metrics and performance, results and compliance in key areas of strategy, programming, operations and strategic services.
  • Keep abreast of environmental, economic, social, political, and religious conditions in the field, report to and respond with relevant global and Asia stakeholders on such conditions as needed.
  • In partnership with the global Relief and Humanitarian Affairs team, empower Asia to alleviate human suffering through responding to needs arising from natural and manmade disasters, and equipping communities through appropriate risk and resilience programming.

Finance, Compliance, and Security Management

  • Ensure financial support, accountability, and adherence to budgets by conducting regular reporting, budgeting, strategic reviews with the Asia Finance Manager and Country Directors.
  • Ensure operations (HR, Finance, Logistics & IT) in Asia are supported and compliant with the organization standards and policies and proactively strengthen operational capacity across all the region and fields.
  • Oversee and support priorities, work plans, and performance of Asia operations (finance, HR, logistics and IT) in coordination with related FH GSC units/departments.
  • Apply and contextualize FH policy and procedures as required. This includes oversight responsibility for integrated duty of care, safety and security and protection for all staff, volunteers and visitors, including support of country leadership in identifying and bringing resolution to security and risk issues.
  • Follow up on performance and results to focus on key areas, including safety and security. This is also related to actively monitoring Country Operations in Asia, and all its components (strategy, leadership, human resources, security, finance, and so on).
  • Actively mitigate and resolve problems related to personnel, finances, security, and programs.
  • Responsible for security management: Ensure that systems, policies, and procedures are properly developed and implemented in order to strengthen safety and security of all FH staff, volunteers and resources. Work directly with Global Security to manage all critical incidents in Asia.
  • Participate as needed in a Crisis Management Team when called to do so by the CIO.

Representation and Partnerships

  • Develop and maintain strong networks tightly related to FH’s Heartbeat and Corporate Strategy in order to maximize FH’s impact and influence.
  • Support Asian country offices by representing Asia to FH’s Affiliates, institutional and private donors, and partner organizations to present compelling fund development and partnership strategies.
  • Convey confidence in negotiating and troubleshooting key partnerships and contracts in support of and on behalf of FH in Asia.
  • Actively support and participate in the development of partnerships with FH Family members or other organizations guided by FH’s Strategic Plan and Executive Leadership.
  • Conduct any other duties as assigned by the Chief International Operations Officer.

Job Level Specifications

  • Vibrant personal relationship with Jesus Christ and Christian commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.
  • Excellent people skills including warmth and sensitivity, conversational, able to relate to and effectively communicate with people from different cultures (at various levels of the organization).
  • High integrity and a strong sense of professional ethics.
  • Able to self-manage a diverse & dynamic set of responsibilities, proactively solve problems and/or suggest viable solutions while advancing goals and objectives.
  • Demonstrated computer-operating skills, including proficiency in Microsoft Office products, Google platform, and virtual technologies such as Skype and Zoom Conferencing.
  • Excellent organizational skills; ability to plan and coordinate work, ensure the efficient flow of projects and processes.
  • Strong people management skills/interpersonal skills with the ability to motivate, teach and mentor staff and volunteers.
  • Comfortable and persuasive when speaking before both large and small groups.
  • Ability to interact positively with all levels of the organization and across organizational and cultural boundaries.
  • Proven strategic manager with solid experience managing multidisciplinary International Development programs/projects.
  • Solid experience working with multiple types of donors (private, public, and the International Cooperation), including Government grants.
  • Entrepreneurial and visionary leader who helps procure and use resources in an innovative way for maximum impact.
  • Medical fitness to live and travel in rural and urban areas with extreme conditions and limited medical support.
  • Ability to travel up to 40% of time per year in the US and internationally, to insecure countries or locations.


  • Proven field experience for at least 7 years in at least one country in the region or equivalent environment.
  • Strong expertise and experience in managing diverse, intercultural teams, including virtual staff; or equivalent combination of education and experience.


  • Academic training in International Development, Business Administration or relevant area. Post graduate degree (Master’s or higher) preferred; or equivalent combination of education and experience.


Proficiency in spoken and written English. Proficiency in other official language(s) in the region is a plus. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Supervisor Responsibilities

Directly supervises staff. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, etc.

Application instructions

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