Manager, Training & Outreach - Anti-Trafficking

Safe Horizon
  • Location
    New York, New York
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Apr 07

Position description

Safe Horizon is the nation's leading victim assistance organization and each year serves over 250,000 people who have been touched by violence by helping victims of crime and abuse through their crises. Recognized as a leader responding to the changing needs of its clients, Safe Horizon is sought after for its expertise on issues of violence and victimization in the City, the state and across the country.  Its programs are woven into the fabric of New York City:  in community-based offices; domestic violence shelters; courts; police precincts; and schools. Whether responding to child abuse, domestic violence, sexual assault, trafficking or other violent crimes, Safe Horizon helps victims and their families heal and rebuild their lives.


Safe Horizon’s $50 million budget and full-time staff of 650 supports a variety of program services including running a 24-hour hotline, providing safe shelter and food, and giving assistance through the legal process.  Safe Horizon also provides supportive services such as mental health counseling and case management, as well as advocating on issues dealing with domestic violence and child abuse. 


Safe Horizon’s Anti-Trafficking Program (ATP) applies a multi-tiered approach to eradicating human trafficking.  First, we provide intensive case management, supportive counseling and legal services to holistically meet the needs of trafficked persons.  While recognizing that client services alone will not turn the tide on human trafficking, our Anti-Trafficking Program also offers a range of services including community education, technical assistance, training and advocacy to foster systemic change.


The Training and Outreach Manager is responsible for developing and implementing trainingprograms, in coordination with ATP staff, with the primary goal of assisting grantees of the Bureau of Justice Assistance (BJA) –Office of Victims of Crime (OVC) Enhanced Collaborative Model to Combat Human Trafficking, in particular the Brooklyn Human Trafficking Task Force (BKHTTF) to improve community prevention of, and response to the crime of human trafficking, both sex and labor. The Training and Outreach Manager will develop training modules, an outreach campaign and materials, in collaboration with Kings County District Attorney Office (KCDAO) Social Worker. The Training and Outreach Manager, in conjunction with KCDAO staff, will conduct training and outreach activities in high-risk areas of NYC with the goal to increase awareness of human trafficking, and to increase trust between communities and the law enforcement agents. This position will require travel within New York City and some limited travel out of state. The Training and Outreach Manager is also responsible for conducting a specific number of trainings/presentations and outreach efforts in compliance with the OVC-Comprehensive Services grant from the Department of Justice.



  • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
  • Provide training to federal and state government agencies, federal and local law enforcement agents, community-based organizations, and any other identified organizations regarding prevention and response to human trafficking.
  • Coordinate, design and co-facilitate training curricula, outreach materials and activities/events, as well as other workshops on topics related to human trafficking, both sex and labor of all victims – men, women, minors, LGBTQ, and foreign nationals and U.S. citizens. Enter information for monthly statistical reports related to the project into federal databases for grant reporting and prepare training/presentation narrative write-ups for Senior Director as part of grant reporting
  • Develop, supervise and manage all trainings/presentations and training protocols for BKHTTF and ATP.
  • Oversee fulfillment of all training/presentation activities and reporting requirements for the OVC grantee assistance contracts.
  • Provide professional development training opportunities for ATP social worker and legal staff, including collaborating with ATP team members on multidisciplinary anti-trafficking trainings, including internal Safe Horizon Need to Know trainings and external trainings for medical providers, legal providers and others
  • Spearhead the Train the Trainers program for Voices of Hope, the ATP survivor leadership group comprised of current and former ATP clients, and work closely with members to train them in presenting the ATP Human Trafficking 101 curriculum to civil society partners, law enforcement and government agencies
  • Actively participate in bi-weekly staff meetings with a small and dynamic team.
  • Attend bi-weekly supervision meetings with Senior Director, Attend monthly Voices of Hope meetings with Senior Director and Administrative Coordinator
  • Perform other duties as assigned.

   Interacts with:       

  • Staff from the Safe Horizon’s Anti-Trafficking Program, as well as Safe Horizon’s IT and Training Departments
  • All BJA-OVC grantees and external agencies and organizations related to the administration of the BJA-OVC grant.
  • All external agencies and organizations working to assist survivors of human trafficking or working to combat trafficking in persons. 


  • At least four years of professional experience developing and conducting diverse training, outreach and community organizing activities, preferably around trafficking, specifically trauma victims (for various audiences) with demonstrated results.


  • Experience providing supervision.
  • Experience using a harm reduction philosophy in supervisory or direct service positions.
  • Experience providing direct service with victims of trauma.
  • A Bachelor’s Degree in related field (extensive [4+ years] experience in workshop design and facilitation may supersede educational requirement).
  • Proficient in Microsoft Office Suite, specifically PowerPoint and Microsoft Excel.

Knowledge and Skills


  • Strong relationships with and/or knowledge of law enforcement agencies, community based organizations, and victims services organizations most likely to come in contact with victims of trafficking.
  • Excellent verbal and written communications skills. 
  • Knowledge and Experience of training curricula development; ability to integrate engaging training techniques for diverse audiences (e.g. federal grantees administering services programs for trafficking victims, government officials or potential clients) and update existing trainings and materials.
  • Dynamic public speaker and presenter with ability to engage diverse audiences.
  • Ability to work independently and as part of a team.
  • Ability to delegate tasks to staff you do not directly supervise in tandem with their direct supervisor to ensure consistency and manage workload.
  • Must be familiar with a range of social justice work, including the underlying social issues impacting trafficking victims.
  • Excellent cross-cultural skills.
  • Strong workshop design and facilitation skills, including the general public, social service providers, and other partners.
  • Strong networking and organizational skills; ability to work independently and maintain flexibility in working across multiple program sites.
  • Excellent interpersonal and organizational skills.
  • Comprehensive management, supervisory and leadership skills.
  • Ability to balance administrative responsibilities and responding to ongoing requests in a fast-paced environment.


  • Medical
  • Dental
  • Vision
  • 403B
  • Parental Leave
  • Flexible Spending Account
  • 4 weeks Vacation
  • 12 sick Days
  • 10 holidays
  • Life Insurance
  • Transit Chek
  • Employee Assistance Program
  • Tuition Reimbursement

Application instructions

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