Senior Digital Health Services Advisor

CAMRIS International
  • Location
    Washington, D.C.
  • Sector
  • Experience
    Mid Career / Advanced
  • Posted
    Nov 05

Position description

The Senior Digital Health Systems Advisor will focus on supporting digital health services programming with an emphasis on improving health systems. USAID envisions a world in which people have access to the information and services they need to live healthy and prosperous lives. To reach this goal in an increasingly interconnected 21st century society, USAID’s Digital Strategy 2020-2024, and the shift in approach it signals, is essential to enabling partner countries’ Journeys to Self-Reliance in a digitally-enabled 21st century.

The Senior Digital Health Systems Advisor will be located in the Office of Health Systems (OHS) in the Bureau for Global Health (GH). OHS serves as the Agency’s knowledge hub for health systems strengthening (HSS) and is responsible for implementing USAID’s approaches to HSS, disseminating health systems knowledge, and providing technical assistance and other support to USAID’s programs and field missions through analyses, strategy development, and program design. OHS operates global projects that implement HSS activities across the six health systems functions: health finance; health governance; health information; human resources for health; medical products, vaccines, and technologies; and service delivery.

With the advent of accessible digital technology, the Office of Health System seeks to advance GH Bureau knowledge and practice in digital solutions for health systems. OHS acknowledges that technological advances have made significant headway in various sectors, including health, producing opportunities to advance health system performance, financial protection, and engagement with communities, to name a few. Today, as a result of technological innovation, communities are more connected, and underserved populations are reached in ways that have not been possible in the past, improving resilience and supporting poverty eradication efforts. Thus, digitalization, i.e., the use of digital technologies to improve institutional processes, including health institutions, has become increasingly common, resulting in an opportunity to strategically leverage digital innovation in pursuit of high performing health systems and improved outcomes for users.

As a member of the OHS Strategic Support and Analysis Team, and collaborating across office work streams and cross-Bureau initiatives, the Senior Digital Health Systems Adviser will serve as an expert advisor and technical authority on complex and precedent-setting programmatic and policy issues in digital health systems in the context of health systems strengthening. The Advisor will help ensure that state-of-the-art theories and best practices in digital health systems and digital financial services are integrated into the design of health sector strategies, policies, programs, activities, training materials, peer-reviewed publications, technical guidelines, and tools for practitioners in the field.

S/he will report to and work closely with the Strategic Support and Analysis (SSA) Lead in OHS, receiving additional technical guidance from the Director and Deputy Director of OHS. S/he will provide technical assistance and training, as assigned, to country, regional, and international stakeholders in his/her areas of expertise. The Advisor will serve as a Technical Advisor for USAID projects and participate in the management of multiple activities, tasks, and assignments simultaneously while working independently, proactively, and efficiently to conceptualize and develop new activities/initiatives related to digital health systems services and digital financial services in health system performance and service delivery.

Technical Leadership

  • Serve as the technical advisor on programmatic and policy issues in Digital Health Systems within the context of health systems strengthening and countries’ journey to self-reliance, in particular as related to health service delivery (facility- and community-based) and human resources for health, with attention to digital financing, leadership, governance, and institutionalization; coordination across public, private, and faith-based sectors; and engagement of communities and clients.
  • Maintain expert knowledge of new research, learning, evidence, programmatic applications, emerging issues, and global guidance on digital systems within the context of health systems strengthening within low and middle income countries.
  • Formulate recommendations for USAID action in response to new digital implementation evidence and developments and/or shifting digital health systems programming context, and support the formulation of the office’s digital health systems agenda and priorities. Includes identifying and designing novel and/or model digital HSS programs, projects, and activities (including country implementation, research, and learning activities).
  • Support the integration and application of state-of-the-art digital health systems theories, methods, and practices into the design of OHS and Bureau programs, scopes of work, research and learning activities, monitoring and evaluation activities, training materials, technical guidelines, implementing tools, and other resources for missions and practitioners in the field.
  • Provide expert technical guidance to USAID missions by recommending, as appropriate, the integration and application of state-of-the-art digital health systems theories, methods, and practices into the design of mission and partner country health sector strategies, policies, programs, scopes of work, research and learning activities, and monitoring and evaluation activities, helping missions and partner countries identify where and how digital health system strengthening will have an impact on advancing countries’ journey to self-reliance.
  • Analyze country, regional, and programmatic data and apply information and knowledge of contextual adaptation to help scale up tested improvements and institutionalize digital health systems within health system policy and practice.
  • Provide guidance on integrating digital health systems and interventions to achieve harmonized digital systems within country health systems, and ensure integration of critical actors and sectors outside of the health sector.
  • Develop research and operational questions, conduct research and literature reviews, prepare scientific papers, create and deliver scientific presentations, and facilitate/coordinate meetings, workshops, conferences, and training sessions to disseminate relevant information about digital health systems research advances and practical applications.
  • Lead and/or actively participate in meetings, workshops, training sessions, and conferences related to digital health systems and HSS. Prepare and conduct presentations for USAID and Bureau senior management and colleagues, other donors, cooperating agencies and contractors, among others, to inform stakeholders about global technical advancements related to, and USAID programming in, digital health systems methods, practice, research, and learning.
  • Support OHS engagement with Bureau, Agency, and external stakeholders to ensure consistency and/or coordination related to digital health systems programs and projects, and bridge connections to ensure a strong health systems approach in USAID’s digital platforms. Stakeholder groups include the USAID Bureau for Global Health technical offices of Maternal and Child Health and Nutrition, Infectious Diseases, Population and Reproductive Health, and HIV/AIDS; USAID regional bureaus and country missions; USAID implementing partners; multilateral and bilateral donor organizations; foundations; and other U.S. Government agencies.
  • Participate as a digital health systems and HSS technical expert in office, bureau, and agency award design and procurement, including writing solicitation documents and serving on technical evaluation committees.
  • Participate as a digital health systems and HSS technical expert on other intra- and inter-agency task forces and working groups.

Project Management Support

  • Provide technical guidance in designing strategic approaches, program descriptions, and scopes of work for new projects and activities to address challenges affecting health system development and sustainability in regards to application of digital health systems, digital financial services and other digital solutions methodologies and practices, improving the quality of care, strengthening health systems, and achieving health outcomes.
  • Provide technical recommendations for the development of digital health systems and/or HSS project work plans and monitoring, evaluation, and/or learning plans, and help monitor implementation of these plans.
  • Provide technical input, monitor, and review documentation on digital health systems-related research and learning activities undertaken with OHS or mission funding.
  • Review HSS and digital health systems technical products (reports, tools, publications, etc.) and provide technical feedback and recommendations to OHS project managers.
  • Liaise and coordinate with Agency and bureau technical POCs (outside of OHS) and mission activity managers whose home office or mission is funding digital health systems activities implemented by an OHS project, to provide technical guidance and assist with monitoring and oversight of activities.
  • Develop and/or review and recommend for approval program, project, and/or activity budget proposals, and ensure accurate and timely tracking of financial obligations and expenditures.
  • Prepare program and budget documentation for office and bureau portfolio reviews.
  • Assist the OHS project manager and program assistant to respond to ad hoc office, bureau, or agency leadership requests regarding project scopes of work, results, budgets, and other related areas.
  • Assist with additional project and activity monitoring and reporting as requested by the OHS project manager.

Country Support

  • Provide technical support to health sector activities in selected USAID countries by participating on bureau-wide country teams as the lead Digital Health Systems for HSS expert, reviewing country strategies and annual reports, ensuring technical assistance needs in HSS and digital solutions are met, and communicating OHS, bureau, and agency developments and resources related to HSS and digital health systems design.
  • Guide USAID missions and other operating units such as regional bureaus and bureau technical offices on digital design for health across the spectrum of HSS through technical assistance strategy development, program planning and evaluation, and portfolio review.
  • Collaborate with regional bureaus, missions, and implementing partners to coordinate technical support to the field that is provided by multiple programs and projects working in HSS and/or digital health systems.
  • Collaborate with regional bureaus, pillar bureaus (as appropriate), missions, implementing partners, and OHS knowledge management colleagues to coordinate cross-country and cross-program digital health systems programmatic and experiential knowledge sharing and learning.


  • Serve as an advisor in strengthening OHS’s approaches and strategies for enhancing health system performance across the Global Health Bureau in the delivery of health priority interventions in reproductive, maternal, neonatal and child health, HIV/AIDS, malaria, infectious diseases, and other technical areas.
  • Advance innovative approaches to address HSS bottlenecks and barriers to achieving desired health impact, through activities such as carrying out or coordinating analytical work, conducting health systems assessments, writing papers, networking with others, and promoting action agendas.
  • Collaborate in strategy development, trainings, and development of resources for the field in USAID health priority areas (e.g. family planning/reproductive health; maternal, neonatal and child health and nutrition; HIV; other infectious diseases such as tuberculosis, malaria; and other public health threats) to ensure appropriate health system content and approaches.


  • Master’s degree and 9 years of relevant experience, or equivalent combination of education and relevant experience. Relevant experience must include a specific technical subject related to digital health and/or solutions for development for health programs, with at least three (3) of those years in an international or resource challenged setting.
  • Direct work experience strengthening low- and/or middle-income countries’ health systems.
  • Demonstrated knowledge and application of systems thinking principles
  • Demonstrated knowledge of Health Systems Strengthening
  • Strong analytical and problem-solving skills.
  • Demonstrated professional ability both to work as part of a team and to take individual initiative to achieve results.
  • Excellent oral and written communication skills; ability to influence and convince verbally and in writing; ability to communicate technical, programmatic, and strategic details to multiple different audiences (leadership, country counterparts, colleagues, etc.)
  • Strong interpersonal skills with the ability to build relationships with people of varied professional, educational, and cultural backgrounds.
  • Demonstrated ability to work effectively on complex, simultaneous tasks.
  • Ability to travel internationally up to 20% of the time.

Applicants selected will be subject to a background investigation and must obtain and maintain a favorable adjudication as applicable to their position/duties

This is an opportunity for employment or a contract, but we reserve the right to make no selection or award.

CAMRIS International offers competitive salaries and comprehensive benefits. Please submit your resume online at CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law.

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