Chief Executive Officer

All Hands and Hearts
  • Location
    Mattapoisett, Massachusetts
  • Sector
    Non Profit
  • Experience
    Advanced
  • Posted
    Apr 16

Position description

Letter from Co-founder and Board Chair David Campbell

As Chair of AHAH I'm proud of all we've accomplished over the past 15+ years: engaging over 61,000 volunteers with programs across the US and globally; building safe schools for over 115,000 students in the developing world, and becoming a trusted and highly rated nonprofit organization to our 50,000 donors.

 

Managing All Hands and Hearts is a tough job: having experienced staff combine with volunteers from around the world, mostly unskilled before they arrive, to work in and with a remote community, in Nepal, Mexico, or wherever disaster and poverty have met. To manage the logistics, engineering, financing, and overall social challenges to build a major new safe school – quite an accomplishment!    

 

Our CEO needs to manage risk, be frugal with donor funds, and be considerate of the needs of our staff, distributed around the world. We need to commit quickly after major disasters what we'll do, and how long we'll stay for recovery (now commonly 3 years!) since most funding is given in just the few months after the disaster event.

 

Housing and travel for staff and volunteers, safety precautions, getting our message out quickly to whatever set of donors may be concerned for this particular event, is a dynamic and difficult challenge

 

Determining other opportunities when our organized staff and volunteer teams can be effective, e.g. supporting Covid testing in LA, or World Central Kitchen feeding operations in The Bahamas after Hurricane Dorian, requires leadership that can operate without a playbook.  

 

We create two very different kinds of massive impact: first, bringing hope back to a ravaged community with immediate support re: housing, schools, or however we can best help. And, equally importantly, providing thousands of volunteers each year the life-changing opportunity to truly work beyond themselves, allowing them to be driven by purpose and to meet other global citizens united by a common passion for humanitarianism.

  

One of the most important parts of our CEO job is leading our fundraising efforts, and developing appropriate partnerships in different countries, and with a broad range of funders and peer organizations.

 

The rewards are great, mostly in the faces of children rushing into their new school on opening day, or the comments from so many of our volunteers who describe their time with All Hands and Hearts as a "Life-changing experience".

 

Covid-19 has pushed back 20 years of global achievements in fighting the dual issues of global poverty, and education. We have a solid framework to directly attack these issues, with a committed team, a solid financial basis, and an appetite to do more. We need a passionate, creative, and pragmatic leader to guide us through this next exciting phase of our development.

 

David

 

About All Hands and Hearts

All Hands and Hearts (AHAH) endeavors to address the immediate and long-term needs of communities impacted by natural disasters. We communicate directly with local leaders and community members and then deploy our unique Smart Response model of engaging staff and volunteers to help build safer and more resilient schools, homes, and critical infrastructure, such as hospitals.

 

Since December 2004, we have launched 123 relief programs and rebuilt 309 schools, benefiting over 1.2M people in 20 countries through the mobilization of over 61,000 volunteers worldwide.

 

Smart Response Model:

Response: Immediately after a disaster, we dispatch an experienced DART (Disaster, Assessment, and Review Team) to be on site, then carefully listen to the impacted community to identify their greatest needs, effectively begin response work, and create a long-term action plan.
 

Recovery: Where needed, we make a long-term commitment to build, in response to the most urgent community needs, disaster resilient homes, schools, daycare facilities or community centers – the hubs of every community.

 

Resilience: By laying out and constructing disaster-resilient structures to US code, we ensure that the facilities are stronger and more sustainable to weather future disasters.

 

Renewal: We immerse ourselves into the communities where we serve. This allows volunteers to uncover new ways to help, which invariably brings fresh ideas and creative solutions.

 

At AHAH, we believe direct experiences are vital to achieving understanding between people and cultures. By collaborating with local and global organizations, we mobilize the people and resources needed to provide resilient relief to communities impacted by natural disasters.

 

Our History:

AHAH is the result of the merger between two organizations, All Hands Volunteers and Happy Hearts Fund, in September of 2017. We have undergone dramatic transformation and growth and are strongly positioned to continue to support people and communities impacted by natural disasters.

 

AHAH works both domestically and internationally and prides itself on “coming early and staying late,” arriving early for first response and staying late to rebuild schools and homes in a disaster-resilient way. Our current work includes global programs in The Bahamas, Mexico, Peru, Nepal, The Philippines, Australia, and Guatemala, and domestic programs in Texas, Florida, Louisiana, Los Angeles, and California. We have earned a 4-star rating by Charity Navigator for the seventh year in a row.

 

For more information on AHAH, please visit allhandsandhearts.org.

 

The Opportunity

AHAH seeks a Chief Executive Officer (CEO) at a critical moment for the organization. Reporting to the 18-person Board of Directors, the CEO will take over at an exciting time as AHAH looks to fully ramp back up in the new, post COVID-19 normal. The organization quickly and effectively adjusted its work over the last year, adapting its core volunteer model and expanding its programming beyond natural disasters to also engage in COVID-19 response efforts. AHAH will continue to refine its current operating model and expanded COVID-19 response work while remaining open to new areas of impact, donors, and volunteers.  

 

AHAH is based in Mattapoisett, MA (south of Boston) but given the global nature of the work, the CEO can be based anywhere in the US, with the understanding that the role will require significant travel domestically and internationally once it is safe to do so.

 

The ideal candidate is a mission-focused, dynamic leader and expert communicator and fundraiser with experience scaling an organization, managing a dedicated staff, and developing a strategic vision through growth and change.

 

 

Candidate Profile

The CEO of AHAH will possess the following attributes and competencies:

 

Fundraising and External Engagement

  • As the chief fundraiser and spokesperson for AHAH, partner closely with the Development team to pursue all relevant funding opportunities, effectively articulating the work and mission and energetically stewarding new and sustained resources on behalf of the organization
  • Drive forward the efforts to build and scale the brand and reputation of AHAH, representing the organization externally through writing, presentations, events, and with the media
  • Act as primary ambassador, building relationships in communities on the ground and demonstrating a capacity to develop and sustain meaningful relationships with a wide range of external stakeholders, including volunteers, government officials, partnering organizations, global corporations, and donors

 

Strategy and Vision

  • Develop and drive forward organization-wide goals and strategies for the short-term, ensuring that AHAH effectively navigates the duration of the pandemic and safely engages volunteers through its next chapter
  • Inspire and instill confidence in the organization’s strategy and vision for both internal and external stakeholders, devising and implementing a long-term plan of action for increased impact and sustainability
  • Partner effectively with the Board of Directors and co-founders David Campbell and Petra Nemcova, leveraging the networks and skillsets of those individuals toward the success of the mission

 

Team Leadership

  • Manage and support the AHAH Leadership Team, ensuring that each of the functional areas and staff under the CEO’s responsibility are operating at their highest level. This will include oversight of development, finance, marketing, IT, volunteer experience, DEI, operations, and people development
  • Build and retain professional and high-performing teams with opportunities for staff development organization-wide; AHAH is currently comprised of approximately 150 staff and aims to engage over 1,000 volunteers this fiscal year
  • Strengthen the existing collegial, can-do, team-oriented organizational culture, with a focus on the development and implementation of inclusive and equitable policies, practices, and systems

 

Operational Management

  • In partnership with the COO, manage a highly complex, global operation and budget, assuring the organization’s continued financial viability and effectively managing the unusual risks inherent to the AHAH business model, including prioritizing the safety and security of volunteers and staff
  • Develop the systems, policies, and processes necessary to support and sustain a high-performing staff and volunteer base, and to be able to swiftly pivot as new needs emerge globally and domestically
  • Lead the team to evaluate progress methodically and to course correct when needed, measuring impact and performance against clear, intentional goals; the organization utilizes the OKR (Objectives and Key Results) process

 

Communications and Interpersonal Skills

  • Through expert relationship-building skills, build buy-in and drive forward a compelling vision with a wide range of stakeholders, including internally with the staff, board, and co-founders, and externally, with a diverse range of donors, partners, and community leaders around the world
  • Connect, build trust, and foster an intentional culture of equity and inclusivity, aligning and motivating both internal and external stakeholders in the work and partnering closely with the Chief of Diversity, Equity, and Inclusion in this core element of AHAH’s strategy
  • Model a coaching culture for the staff, with a focus on being human-centered, personable, responsive, transparent, and an active listener

 

Mission and Values Alignment

  • Hold tightly the belief that volunteers are a mission-critical aspect of the work at AHAH and are central to the organization’s success
  • Ensure the values of integrity, transparency, safety, and collaboration are cultivated across the organization
  • Foster a continued and meaningful commitment to diversity, equity, and inclusion, both in formal investment in DEI initiatives and practices organization-wide and through a demonstratable, personally held commitment to that work

 

In addition, strong candidates will demonstrate:

  • Fundraising skills, including the ability to speak compellingly on behalf of an organization and to directly solicit resources from individuals and institutions
  • Strong fiduciary oversight and governance experience; 10+ years in a leadership role in a relevant nonprofit or corporate setting preferred
  • Experience leading diverse, global teams
  • Direct experience with domestic or international disaster situations is highly desirable, but not required
  • Language skills (Spanish, in particular) would be valuable, cultural competence required
  • Understanding of how to effectively engage and support volunteers
  • Undergraduate degree required; MBA or similar advanced degree highly desired; experience living and working internationally in challenging environments a strong plus
  • Ability to travel approximately 30% of the time once COVID-restrictions lift/ it is safe to do so

 

Compensation & Benefits

The CEO salary range is $160,000-$210,000, commensurate with experience.

 

Contact

Molly Brennan and Meghan Franklin of Koya Partners have been exclusively retained for this search. To express your interest in this role please submit your materials here or email Molly and Meghan directly at [email protected]. All inquiries and discussions will be considered strictly confidential.

 

All Hands and Hearts is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.

 

About Koya Partners

Koya Partners, a part of the Diversified Search Group, is a leading executive search and strategic advising firm dedicated to connecting exceptionally talented people with mission-driven clients. Our founding philosophy—The Right Person in the Right Place Can Change the World—guides our work as we partner with nonprofits & NGOs, institutions of higher education, responsible businesses, and social enterprises in local communities and around the world. For more information about Koya Partners, visit www.koyapartners.com.