Position Status Full-time, Exempt, One year with potential for extension
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
The Intake and Investigations division is tasked with the intake and investigation of all reports of ethics violations including fraud, corruption, and Code of Conduct and Global Human Resources complaints. The team is responsible for managing all phases of the investigative process from intake to case closure. The Intake and Investigation division resides within the Ethics and Compliance Department, which is led by the Chief Ethics & Compliance Officer.
General Position Summary
The Sr. Advisor will play a lead role and support a team of dedicated Safeguarding Investigators and Co-investigators (field-based team members, trained to support, but not lead investigations) from receipt of an allegation to the submission of final investigation reports. Investigations will mainly concern allegations of violations of Mercy Corps’ child safeguarding, sexual exploitation and abuse, anti-trafficking in persons, and sexual misconduct in the workplace policies. It is the role of the Sr. Advisor and the team to ensure that Mercy Corps takes all reports of misconduct seriously and investigates them thoroughly and impartially consistent with sector-wide best practice, donor expectations and our commitment to a survivor-centered approach. The Sr. Advisor will report to the Case Manager for investigations and the Chief Ethics and Compliance Officer
Essential Job Responsibilities
STRATEGY & VISION
INFLUENCE & REPRESENTATION
Supervisory Responsibility (if necessary)
Reports Directly To Case Manager for investigations, Chief Ethics & Compliance Officer
Works Directly With Safeguarding Investigator(s), Safeguarding Co-Investigator(s)
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
The successful Sr. Advisor for Safeguarding will have deep knowledge of the INGO environment and best practices in conducting safeguarding investigations, including knowledge on how to conduct internal investigations in the context of insecure and opaque environments with varying cultures, languages, and education levels. They will possess an enduring ability to move complex problems forward in a timely yet methodical manner and a deep understanding of and appreciation for the confidential nature of this work. This person will have an abiding sense of empathy for the difficulties that INGOs face and an unwavering commitment to improvement in the face of these difficulties. They will have superb project management skills and will be adept at communicating with and motivating a diverse array of stakeholders.
Living Conditions / Environmental Conditions
The position is based in either Portland, Oregon or Washington, D.C or remote in the U.S, and it requires up to 25% travel to countries which may be listed as failed or failing states. Travel for investigations is occasionally urgent, resulting in travel departure within days of notice.
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities they serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
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