Director, Project Delivery Team (Grade 12)

DAI
  • Location
    Bethesda, Maryland
  • Sector
    Commercial
  • Experience
    Mid Career / Advanced
  • Posted
    Jan 07

Position description

The Director, Project Delivery Team (PDT) is a senior project management professional within the program management unit of DAI’s USG business unit. This position has full technical, financial, and compliance responsibility for a portfolio of global projects.

The Director, PDT ensures quality programming and achievement of development outcomes, strategic partnerships with team and client, client satisfaction, good CPAR ratings and is accountable for profit and loss performance of projects. They are a country(s) specialist with strong client relationships and is responsible for developing and actively contributing to new business. This position has productive utilization targets set with the Regional VP (direct bill assignments and new business utilization).

This position requires spending approximately 25% of the time traveling internationally, including to region’s critical priority countries. Currently, travel continues to be limited and subject to domestic and international COVID-19 restrictions and considerations.

Roles and Responsibilities:

Director Functions

  • Oversees a portfolio of projects and supervises Bethesda based teams and Chiefs of Party (COPs).
  • Manages resources across this group and encourages team collaboration in the spirit of “One DAI.”
  • Resolves or escalates issues.
  • Acts as mentor to project managers and associates, and as an advisor to the COP and field team on complex issues.
  • Keeps Regional VP and Field Operations Manager (RFOM) informed of successes and key management and technical issues on the project.
  • Provides short-term management and technical assistance to field team and engages technical resources from Development Innovations (DI) team as needed.
  • May serve as Acting COP.
  • Executes requirements listed in DAI’s Schedule of Authorities (SOA).

New Business

  • Significantly contributes to the development and implementation of USG’s New Business strategy.
  • Regularly enters client and competitor intelligence in the Client Relationship Management (CRM) system and participates in new business pre-positioning as a country specialist, including reconnaissance trips, strategic partner identification, conducting research, and analyzing trends.
  • Coaches and mentors staff on pre-positioning and proposal development.
  • Serves as a proposal champion or manager, as well as contributing writer or reviewer.

Technical

  • Ensures that assigned projects deliver quality results, and that activities are well designed, and funds are expended to meet overall project objectives, contract deliverables, and indicator targets.
  • Serves as sounding board for COP on strategic project decisions and provides thought leadership in program design and delivery.
  • As necessary, supports project annual work planning, pause, and reflect sessions, as well as conducting quality control for deliverables, quarterly reports, and/or annual reports.
  • As applicable, engages DI team to optimize impact, and apply global best practices, including tools and techniques from other sector projects worldwide.
  • Ensures that DAI captures technical achievements and lessons learned. Encourages cross-project learning with DI and throughout the region to deepen development solutions that are locally relevant, successful, and sustainable.
  • Provides short-term technical assistance (STTA) and New Business support to projects or geographies within the Director’s technical area of expertise.
  • Attends and presents at conferences or working groups as required.
  • Engages in on-going strategic recruitment efforts, and as needed, in project level recruitment in support of short-term and long-term field team vacancies.
  • Serves as a technical mentor for project manager(s) and associates(s).

Project Management

  • Ensures that project field teams have the resources, expertise, and management plans in place to successfully meet and exceed client expectations.
  • Through regular check-ins, supports project managers to master their own job functions, including communicating effectively, understanding project activities and resource needs, sharing progress updates, and escalating issues as appropriate. 
  • Maintains regular communication and partnership with the COP and USAID, and checks-in periodically with the client (including at a minimum two annual client satisfaction monitoring calls).
  • Participates in Quarterly Project Reviews (QPR). 
  • Works with the COP and project manager to manage and respond to CPAR ratings, manage adaptively, and to develop corrective action plans, as needed.
  • Engages DAI’s human resources department on field and home office team personnel issues, as needed.
  • May serve as start-up or close-down team leader.
  • Develops a good working relationship with USAID clients and travels periodically to the field for management and/or technical visits.

Contract Management

  • Working with DAI’s contracts specialists and RFOM, reviews and approves all budget realignments, contract modifications, subcontractor scopes of work (SOW) or ceiling modifications, key personnel approvals, and changes.
  • Reviews and approves Statements of Work for subcontracts and advises on technical issues for all US based subcontractors and partners.
  • Supports contractual compliance and understands the unique features of the contract.

Financial Management

  • Ensures that projects meet financial performance targets as established in project pipeline budgets and Estimates to Complete (ETCs). 
  • Proactively works with team and RFOM to anticipate and prevent missed targets, non-billable expenses, key personnel vacancies, etc.
  • Ensures that project manager and COP are taking appropriate corrective actions to address financial issues.
  • Conducts financial reviews of portfolio with team, and tracks monthly invoices, understanding the causes of any major variances.
  • Reviews technical justification and seeks Regional VP approval for “At Risk” requests.
  • Reviews and approves budgets and forecasts and ensures projections are reasonable/achievable.

Geography/Cross-DAI Support

  • Provides short-term coverage for other directors or managers when they are traveling or managing a live bid.

Staff Management

  • Supervises and mentors project managers and COPs. Sets clear expectations, regularly provides feedback on an ongoing basis, conducts annual performance reviews and goal setting meetings, and works with team members on their individual development plans.
  • Responsible for ensuring all members of the project and field teams take any required training in a timely manner.
  • Oversees professional development of assigned staff and supports them to successfully carry out their SOWs.
  • Encourages learning and knowledge sharing across the department and business unit.
  • Oversees hiring process for new team members.

Additional responsibilities as deemed necessary.

Qualifications

Minimum Qualifications:

  • Grade 12: Minimum of 13 years of relevant professional experience and a bachelor’s degree; or 11 years of relevant professional experience and a master’s degree.
  • Minimum of 5 years of supervisory experience.
  • Knowledge of USAID programs and regulations.
  • Demonstrated client management skills.
  • Business development experience (prior experience with proposal management, championing, or writing USAID proposals).
  • Excellent written and oral communication skills, with the ability to tailor communication style to diverse audiences.
  • Demonstrated ability to build and maintain strong working relationships with internal and external clients, and team members with diverse identities, perspectives, and cultures.
  • Able and willing to travel to any country where DAI currently operates or may wish to operate barring times when DAI Global Security has deemed travel unsafe.

Equivalent education and experience will be considered.

Preferred Qualifications:

  • Professional working proficiency, or fluency in a second language (Spanish highly preferred).
  • Experience in one or more of the following technical areas: economic growth, trade and investment, private sector engagement, blended finance, governance, public financial management, justice, citizen security, workforce development, environment, or climate resilience.
  • Prior experience living and working in a developing country or region (Latin America, Caribbean, or Eastern Europe is preferred).
  • Prior experience with buy-in contracts.

Supervisory Requirements:  Is expected to directly supervise two or more project managers, and Chiefs of Party. Indirectly supervises Associates and other staff assigned to support the projects within the Director’s portfolio.

DAI and its employees are committed to confronting racism and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.

DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All of our positions are therefore subject to stringent vetting and reference checks.

DAI is an equal opportunity/affirmative action employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DAI requires COVID 19 vaccinations subject to accommodation required by law.

 

Application instructions

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