Compensation and Benefits Coordinator

Relief International (RI)
  • Location
    Remote/Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Apr 28

Position description

Relief International (RI) is a leading non-profit organization working in 16 countries globally to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty. 

RI combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact and resilience. We focus on health/nutrition, education, economic opportunity, and water, sanitation, hygiene (WASH) programming while integrating protection, environment/climate change, and conflict mitigation in partnership with the communities we serve. We empower communities to find, design and implement the solutions that work best for them. 

RI includes the three corporate members of the RI Alliance: RI-US, RI-UK, and MRCA/RI-France. Under our alliance agreement, we operate as a single, shared management structure. 

About our Programs

RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities. 

RI employs about 5,000 staff and auxiliary workers 

97% of staff are local nationals and there are about 90 international (expat) staff. 

2021 programs budget is about $125M 

RI receives funding from a broad range of institutional donors – US,UK, Europe, and the UN, to delivery life-saving and resilience building programming with communities and local and international partners. RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change. 

Position Summary.

The Compensation and Benefits Coordinator will be responsible for managing and updating the HR information system records. Ensuring regular review and revision of HR forms as needed for compliance, new legislation or general updates related to payroll and benefits. 

Providing support operations and administrative functions to payroll and benefit processes. This will include responding to inquiries and/or requests by providing timely and accurate information, with an understanding of working to multiple deadlines. As well as ensuring accurate systems and benefits record keeping, and HRIS auditing. 

You will be highly organized and meticulous in maintaining, you must be detail focussed and customer service oriented and able to work collaboratively with others. 

Key Responsibilities and Duties.


  • Ensure timesheets match with leave request forms on employee files 
  • Prepare exit documents for terminating employees, ensure submission of final paperwork to finance dept in a timely manner. 
  • Review & Sign Exit Clearance and Final Pay forms 

Reward and Benefits Support

  • Travel insurance for business trips – ensure tracking and enrolling all staff (employees, interns and consultants) onto the corresponding travel insurance 
  • Send relevant travel and life insurance details as required 
  • Ensure new hires are enrolled onto benefits on time 
  • Responsible for enrolling all new hires and terminating existing employees in respective benefit insurance policies (monthly & quarterly) 
  • Assist with communicating and processing U.S. open enrolment changes with benefits-insurance carriers and ADP 

  • Local Nationals, International, GSO for FLSA Exempt status 

  • Support determination and implementation of benefit cost-shares (employee vs employer percentage of premium) in ADP. 

  • Support with MEDEVAC’s as needed 

  • Support with annual insurance renewal policies-GSO, INTL, Local National and Indirect Staff 

  • Support staff on cost share(s) based upon current policy & years of service. 

  • Provide electronic benefit ID cards to new staff 

  • Send out daily Reported Leave emails to GSO staff 

  • Conduct I-9 for all US employees within 72 hours from date of hire 

  • Monitor and follow HR measures to protect confidentiality of information and staff’s Personal Identifying Information. 

  • Send out Holiday notices for GSO Staff (US, UK, France) 

  • Support Comp & Benefits lead in compensation, benefits, and HR systems-related projects, implementation, etc 

Monitoring and reporting

  • Complete EDD verifications (CA only) 
  • Maintain International Employee Medical ID card number tracker up to date 

  • Upload monthly pension contributions for UK employees on Provider website 

  • Assist with processing monthly benefit invoices 

  • Assist with processing insurance claims for Local National and Indirect staff, and for all employees assist with processing life insurance and disability claims, and emergency medical expenses. 

  • Send annual 403b limit notices to staff and post updates 

  • Support annual 403b and Workers Comp audits by developing and organizing paperwork and reports needed for the audit 

  • Assist with Quarterly Voluntary Turnover reports, and Dashboard data 

  • Assist with produce reports on personnel information upon request from supervisor or HR colleagues 

  • Provide audit documents that are requested by field offices 

Systems and contracts

  • Input and terminate all personnel into ADP (employees and consultants 
  • Maintain International Contract end dates up to date 
  • Maintain Benefits and Compensation and Recruitment resources and tools on TOOLBOX 
  • Support HR team and RI staff in using DocuSign 

Safeguarding and culture

  • Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve 
  • Contribute to a positive and productive work environment which is free from harassment and bullying 
  • Demonstrate sensitivity and understanding of diversity and cultural differences, gender issues and the commitment to equal opportunities 
  • Ability to demonstrate and uphold RI’s values and ethics 

Other related tasks that may from time to time

Role requirements.

Experience and skills required for the role.

  • Track record of achievement in a previous, similar role in compensation and benefits or HR, with experience of working with an international organization 
  • Previous experience of ADP an advantage 

  • Bring a customer service-oriented approach together with strong work ethic and commitment to excellence 

  • Willingness to learn on the job and expand skills 

  • Strong organisational and administrative skills, including proven ability to focus on details 

  • Ability to work under pressure and to meet challenging deadlines. 

  • Ability to maintain confidentiality of sensitive HR information 

  • Ability to work with Excel and templates materials using Microsoft Office programs 

  • Strong interpersonal skills, ability to work with teams (in-person and virtual) and independently. 

RI Values.

Guided by the humanitarian principles of humanity, neutrality, impartiality, and independence, as well as “Do No Harm,” Relief International Values: 

We value:

  • Integrity 
  • Adaptability 

  • Collaboration 

  • Inclusivity 

  • Sustainability

Application instructions

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