Global Scholars Program Coordinator

Partnership for the Advancement and Immersion of Refugees
  • Location
    Houston, Texas
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    May 10

Position description

PAIR’s Global Scholars Program is a community-based mentoring and case management program aimed at increasing graduation rates and post-secondary success for 11th and 12th grade refugee students in the greater Houston area. Students in this program are assigned an adult mentor and work with PAIR staff to receive individualized support in the students’ pursuit of high school graduation, career exploration, and preparation for post-secondary success.

With the addition of this position, the program will also be serving refugee students in their Freshmen year of college. This program will provide the pilot cohort with resources, referrals, and monthly workshops to support them in college persistence in person at local Houston colleges as well as remotely for those attending college out of the city.


The Program Coordinator (PC) collaborates with PAIR staff and volunteer mentors to plan, implement, and evaluate an educational program for refugee youth ages 16-22. Specifically, the PC will work with 11th grade students and their mentors and with the cohort of college Freshmen recently graduated from PAIR’s 12th grade program. The PC will work primarily with students after school; a typical weekday schedule would include work from 11am to 7pm. Working occasional Saturdays should also be expected.

This position is suitable for those with practical experience working in college advising and persistence, implementing educational programming, and providing case management to diverse youth populations.

This is a year-round, grant funded position.


The Program Coordinator will work under the supervision of the High School Program Director on the following:

Case Management

●     Manage a caseload of approximately 15 college Freshmen. Provide support to students through:

o  Organizing and facilitating a “College Freshmen Bootcamp” crash-course to prepare incoming Freshmen for college

o  Organizing and facilitating monthly workshops on topics such as FAFSA completion, using campus resources, mental health and wellbeing, scholarship applications, job searching, and transferring from a two-year to four-year institution

o  Refer students to campus resources to provide academic support, mental health support, financial aid support, etc.

o  Provide monthly check-ins with students to make sure they’re on track and utilizing campus resources

o  Advocating for students in the efforts of maximizing their academic success

●     Manage a caseload of approximately 15 11th grade students. Provide one-on-one support to students through:

o  Recruiting and enrolling participants through family education and engagement, scheduling and facilitating mentor and student introductory and closure meetings

o  Researching internships, jobs, and post-secondary education opportunities with specific student interests in mind

o  Helping students complete scholarship and internship applications, which includes essay writing and revision, and developing resumes

o  Advocating for students in the efforts of maximizing their academic success

o  Conducting home and site visits to encourage engagement in the program and to maintain relationships with students and families

●     Manage a caseload of volunteer mentors matched with 11th grade student caseload (up to 15)

o  Work in tandem with the Volunteer Manager in the recruitment and screening of new volunteer mentors

o  Review volunteer applications and make match decisions

o  Supervise and coach volunteers to be effective mentors

o  Monitor mentoring activity and provide guidance and encouragement to volunteers

o  Manage mentor communications, including a monthly newsletter and social media groups

●     Partner with local college and high school resources to ensure students are maximizing tutoring, advising, and career office supports

●     Research college and scholarship resources for students and mentors; contribute to curriculum content and resources

●     Collaborate with other program staff to plan and facilitate group events and workshops for all Scholars participants

●     Coordinate and share resources, contacts with another Program Coordinator overseeing 12th grade students in the Global Scholars Program


Program Data Collection, Monitoring, and Evaluation

●     Document activity and record progress in case notes in a timely manner

●     Enter data in Salesforce or the appropriate database and/or spreadsheet

●     Collect student data throughout the year and surveys at the end of the program year; regularly track student progress and solicit feedback from volunteers and students

●     Assist in compiling evaluation outcomes for grant reports

●     Provide and track communication for additional Global Scholars ‘Alumni’ as needed


Media and Support Services

●     Develop recruitment and other program materials for students, parents and volunteers

●     Create program-related content for PAIR social media

●     Provide program input and feedback; report successes and inform Program Director of opportunities for promoting the program



●     Bachelor’s degree from an accredited college or university

●     Experience and a strong interest in working with refugees and/or young adults

●     Ability to work evenings and weekends

●     At least 1-2 years experience working in college admissions, advising, access, and/or persistence

●     Experience working with/in public high school systems preferred

●     Strong oral and written communication

●     Proficiency in word processing, spreadsheets, and databases; experience with Salesforce or other CRM a plus

●     Possess personal traits suited for PAIR programs, including compassion, empathy, sensitivity, cultural competence, an interest in meeting the holistic needs of the students, and a true passion for making a difference. Must be energetic, flexible, positive and resourceful.

●     Academic or work experience in higher education, international studies, social work, counseling, or similar fields preferred

●     Knowledge of a refugee language preferred (Swahili, Kinyarwanda, Tigrinya, Amharic, Farsi, Dari, Pashto, or other)

●     Must have own vehicle with valid driver’s license and insurance; must be willing to travel to school and community sites, and transport students when needed

Application instructions

Please submit a cover letter, resume, and three references addressed to High School Program director and hiring manager, Melanie Hering.

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