Smile Train is changing the world one smile at a time. Our goal is to transform the life of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide free, life-changing comprehensive cleft treatment to our beneficiaries. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries to date and we’re just getting started. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a world-wide team of dedicated, passionate, professionals. Our team are creative and highly motivated individuals working to make a positive impact. Come join us!
We are looking for Director, Safety & Quality to lead Smile Train’s efforts to enhance the safety and quality of care provided to cleft patients around the world. This will include oversight of Smile Train’s Safety and Quality (S&Q) processes, coordination with regional safety and quality managers and serving as the board liaison for the Medical Advisory Board (MAB). They will convene a safety and quality sub-committee constituting of expert-level advisors from the MAB and MACs. The Director, Safety & Quality will develop strategies around safety and quality, ensure continuity of Smile Train policies, maintain relationships with key stakeholders, and drive partner understanding of and compliance with Smile Train’s required standards of care.
The Director will report to the Senior Vice President, Global Medical Programs. This is a full-time hybrid role based at either our headquarters in New York City, Washington DC or Houston, starting as soon as possible.
The COVID-19 vaccine is required for all US-based employees, except in the case of approved medical or religious exemption.
Responsibilities
Qualifications:
Our ideal candidate has/is
Strong writing, monitoring and evaluation skills
Excellent project management, time management and prioritization skills with the ability to juggle multiple projects at any given time in a fast-paced environment.
Excellent verbal and written communication skills and strong interpersonal skills with the ability to interact with both management and direct reports
Seasoned people manager – able to motivate, inspire and coach a team; experience with remote management is a plus
Outgoing and engaging personality
Team player and leads by example
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