SOLICITATION NUMBER: 720BHA22R00003
ISSUANCE DATE: June 01, 2022
CLOSING DATE AND TIME: October 31, 2023 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)
Dear Prospective Offerors:
The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of Field and Response Operations (FARO), is seeking offers from qualified U.S. citizens to provide personal service as a Support Relief Group (SRG) Response and Systems Officer under a United States Personal Services Contract (USPSC), as described in the solicitation.
Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:
Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level for which you are applying. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.
NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS AND THE SYSTEM FOR AWARD MANAGEMENT
All USPSCs with a place of performance in the United States are required to have a Data Universal Numbering System (DUNS) number and be registered in the System for Award Management (SAM) database prior to receiving an award. You will be disqualified if you either fail to comply with this requirement or if your name appears on the excluded parties list. The selectee will be provided with guidance regarding this registration.
NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed notarized letter identifying the authorized Entity administrator for the entity associated with the DUNS number. Additional information on the format of the notarized letter and where to submit can be found via the below Federal Service Desk link:
https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257d321f96194b& sysparm_search=kb0013183
Offerors can expect to receive a confirmation email when offer materials have been received. Offerors should retain for their records copies of all enclosures which accompany their offers. Your complete resume must be emailed to:
FARO Recruitment Team
E-Mail Address: [email protected] Website: www.BHAjobs.net
Any questions on this solicitation may be directed to the FARO Recruitment Team via the information provided above.
Sincerely,
Digitally signed by Sonja Stroud- Gooden
Date: 2022.05.23
16:29:42 -04'00'
Sonja Stroud-Gooden
Contracting Officer
June 24, 2022, 12:00 P.M. Eastern Time
October 28, 2022, 12:00 P.M. Eastern Time
February 28, 2023, 12:00 P.M. Eastern Time
July 3, 2023, 12:00 P.M. Eastern Time
October 31, 2023, 12:00 P.M. Eastern Time
Offerors not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be canceled at HBMO’s discretion.
Offerors who meet the minimum qualifications for a GS-11 will be considered for the GS-11 level positions. Offerors who meet the minimum qualifications for a GS-12 will be considered for the GS-12 level only. Offerors who meet the minimum qualifications for a GS-13 will be considered for the GS-13 level only.
Salaries over and above the top of the pay range will not be entertained or negotiated.
If the position is for a Washington-based PSC, offerors who live outside the Washington, D.C. area will be considered for employment, but no relocation expenses will be reimbursed.
STATEMENT OF LIMITATIONS ON PERIOD AND PLACE OF PERFORMANCE:
The purpose of this contract is to establish an employee/employer relationship with the contractor to perform services on a temporary, on-call, basis as part of the SRG. BHA intends to contract for these services for a maximum of 250 days per calendar year. Activation days vary but will not exceed 250 days during each contract year.
The level of effort anticipated under this contract will be provided within the terms of this contract at times mutually agreed to by BHA and the contractor. Upon identification of a temporary need within the scope of work, BHA will contact the contractor and provide the following information:
The contractor will notify BHA within 24 hours of availability. At the time the contractor accepts the assignment, he/she is expected to commit for the duration of the assignment. While the contractor will be required to commit to a certain time period, it is understood that the exigencies of a disaster may require the assignment to be extended (not to exceed 250 days). The contractor shall notify BHA at the time of commitment if their existing schedule would preclude an extension. Notification of schedule conflicts shall not necessarily disqualify the contractor from the assignment but will simply assist BHA in recruiting a replacement. Subsequently, if the contractor agrees to an extension of the duration of a particular assignment, thereafter, the contractor will be required to give BHA 10 days’ notice for release from the assignment.
The United States Agency for International Development (USAID)’s Bureau for Humanitarian Assistance (BHA) is responsible for facilitating and coordinating U.S. Government (USG) humanitarian assistance overseas in response to all types of international disasters, including slow- onset disasters such as droughts or famine, natural disasters such as earthquakes or floods, or man- made disasters such as conflict or war. BHA is responsible for planning, coordinating, developing, achieving, monitoring, and evaluating international humanitarian assistance falling into two conceptual areas:
BHA has seven offices, as follows:
The Bureau’s three geographic offices are: (1) Office of Africa; (2) Office of Asia, Latin America and the Caribbean; and (3) the Office of the Middle East, North Africa and Europe. Each geographic office designs, provides, and assesses humanitarian assistance for their respective regions, including assistance related to responding to, recovering from, and reducing the risk of man-made and natural disasters, while linking with other USAID investments that build resilience.
The Office of Global Policy, Partnerships, Programs, and Communications (G3PC) shapes and influences USAID’s role within the international humanitarian system; leads engagement on a range of policy, programmatic, and operational issues; and positions the Agency to influence collective response to emergency needs across the globe.
The Office of Technical and Program Quality (TPQ) leads the Bureau's efforts to provide high- quality programmatic and technical leadership, oversight, and guidance. In addition, TPQ leads the Bureau’s external engagement with academia and coordinates research to advance the effectiveness, efficiency, and impact of humanitarian and multi-year programming.
The Office of Humanitarian Business and Management Operations (HBMO) is responsible for maintaining 24/7 operability by providing leadership, planning, quality assurance, technical expertise, and process management. HBMO ensures effective stewardship of the Bureau’s support services, including workforce planning, staffing, financial management, internal controls, facilities operations and infrastructure.
The Office of Field and Response Operations (FARO) leads and manages operational assistance and the purchase and delivery of goods and services in response to declared foreign disasters and international humanitarian needs in key functional areas, including supply-chain management, procurement, logistics, oversight, and operational coordination with the U.S. military.
INTRODUCTION
The Support Relief Group (SRG) is a program developed by BHA to satisfy its growing need for surge capacity. The primary roles of SRG contractors include intermittent backfill for permanent staff overseas, covering vacancies domestically, and responding to numerous disasters worldwide in a timely manner. Currently, about half of all SRG activations are domestic and half are overseas in various capacities.
The SRG program brings on board select candidates who work for discrete periods, on an intermittent basis for no more than 250 days per calendar year, and can be deployed within hours to facilitate BHA’s response to disasters, or to backfill staff in Washington and other locations. SRG staff can be used for as little as a day or up to several months at a time. SRG positions are contracted for an initial period of one year with the option to extend up to five years.
The SRG program is managed by the Surge Staffing Team in the Response Resources Division. This team maintains information for all SRG personnel, providing information to the rest of BHA on their availability, skills and previous BHA experience. Surge Staffing Team assists the program offices within BHA in choosing the best qualified SRG for any specific task, and provides administrative and personnel support to existing SRG. Each SRG incumbent will provide enhancement to the BHA team according to his/her skills. They will be considered part of BHA/Washington resources that can be deployed worldwide.
The Field Platform Operations Team sits within the Field Operations Division within FARO. The Field Platform Operations Team oversees the financial management of BHA’s administrative budgets and procurement activities for its field offices, coordinates administrative operations and ensures consistency in the application of policy across all BHA field offices. It administers entitlements for field staff, as well as for civil-military staff. The Field Platform Operations Team manages a budget of $56 million and oversees the operational and administrative support of about 56 field offices.
The Field Platform Operations Team enhances and supports BHA/FARO’s capacity to respond to disasters by serving as the Responsible Unit for the Administrative Coordinator/Officer (AC/AO) positions on Disaster Assistance Response Teams (DARTs) and Response Management Teams (RMTs). DART ACs/AOs liaise and coordinate all administrative matters between USAID Mission and U.S. Embassy staff and DART members, inclusive of local procurements, funds management, human resource actions, hotel reservations, vehicle use, and any other field-based needs that require coordination with mission or embassy management teams. RMT ACs/AOs manage the administrative budget, oversee DART member readiness and deployment, track personnel movement abroad, and coordinate with their DART counterpart to support any administrative requests in-country.
The SRG Response and Systems Officers will play a critical role in BHA’s response efforts by activating as ACs/AOs and/or advising/mentoring activated ACs/AOs. It will also play a critical role by supporting the AC Responsible Unit in staffing, strategy, and cross-bureau engagements, developing and leading AC/AO trainings, and building out AC Responsible Unit operational systems and processes.
The SRG Response and Systems Officers will also fill a crucial role on the Field Platform Operations Team by establishing and maintaining processes and resources that enable consistency of support, enhance the team’s internal control mechanisms, and provide essential operational management, administrative, and budgetary support to BHA field operations at USAID Missions and U.S. Embassies worldwide.
The SRG Response and Systems Officers will help develop the skills and knowledge of Field Platform Operations Team staff and ACs/AOs on DARTs and RMTs via the development and implementation of toolkits, onboarding materials, and additional resources.
OBJECTIVE
The Field Platform Operations Team requires the services of SRG Response and Systems Officers to develop systems, trainings, and processes to enhance the internal controls of the Field Platform Operations Team; to develop systems, resources, and trainings for sourcing, developing, and supporting the AC/AO Cadre; and to serve on responses as part of the AC/AO Cadre to provide essential administrative management for BHA responses.
DUTIES AND RESPONSIBILITIES
At the GS-11 Level:
The SRG Response and Systems Officers will:
At the GS-12 level: (if the PSC is hired at or promoted during contract performance)
The SRG Response and Systems Officers will:
At the GS-13 level (if the PSC is hired at or promoted during contract performance)
The SRG Response and Systems Officers will:
SUPERVISORY RELATIONSHIP:
The USPSC will take direction from and will report to the Field Platform Operations Team Lead or his/her designee.
SUPERVISORY CONTROLS:
For positions GS-11 equivalent:
Supervisor sets overall objectives and resources available and works with the USPSC to develop deadlines, work to be done, and methodology. The USPSC is responsible for carrying out assignments and consults with the supervisor for policy interpretations.
For positions GS-12 equivalent to GS-13 equivalent:
Supervisor sets overall objectives and resources available; the USPSC consults with the supervisor to develop deadlines, projects, and work to be done. The USPSC is responsible for planning and carrying out assignments and keeping the supervisor informed of progress. The USPSC is responsible for planning approaches or methodology to be used in carrying out assignments.
The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).
Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.
EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)
For the GS-11 equivalent level:
High School Diploma plus a minimum of seven (7) years of experience working in a professional setting, with responsibilities related to domestic or international emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Bachelor’s degree with significant study in, or pertinent to, the specialized field, including, but not limited to: international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of three (3) years of experience working in emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Master’s degree with significant study in or pertinent to the specialized field, including, but not limited to, international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of two (2) years of experience working in emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
For the GS-12 equivalent level
High School Diploma plus a minimum of nine (9) years of experience working in government, a large organization, a business setting, or an overseas setting, with responsibilities related to emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Bachelor’s degree with significant study in, or pertinent to the specialized field, including, but not limited to, international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of five (5) years of experience working in emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Master’s degree with significant study in, or pertinent to, the specialized field, including, but not limited to, international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of four (4) years of experience working in relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
For the GS-13 equivalent level:
High School Diploma plus a minimum of eleven (11) years of experience working in government, a large organization, a business setting, or an overseas setting, with responsibilities related to relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Bachelor’s degree with significant study in, or pertinent to, the specialized field, including, but not limited to, international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of seven (7) years of experience working in emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
OR
Master’s degree with significant study in, or pertinent to, the specialized field, including, but not limited to, international relations, human rights, public or business administration, instructional design, disaster management, or a related field plus a minimum of five (5) years of experience working in domestic or international emergency relief or humanitarian assistance, instructional design or training, project management, or operational or administrative management.
SUBMITTING AN OFFER
Offers must be received by the closing date and time at the address specified in the cover letter.
Qualified individuals are required to submit:
1. Complete resume. In order to fully evaluate your offer, your resume must include:
(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. Failure to identify an academic discipline will result in disqualification.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (SAM.gov, BHA Jobs, Career Fair, etc.).
Your resume must contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information must be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.
2. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.
Additional documents submitted will not be accepted.
By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.
To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.
DOCUMENT SUBMITTALS
Via email: [email protected]
