Specialist, EDU Support

National Geographic Society
  • Location
    Washington, D.C.
  • Sector
    Non Profit
  • Experience
    Early Career / Mid Career
  • Posted
    Jun 08

Position description

The National Geographic Society uses the power of science, exploration, education and storytelling to illuminate and protect the wonder of our world.

Our mission is only complete when our staff, explorers, educators, youth and partners are seen, valued, and heard. We embrace each person’s identity, experiences, and abilities, and we commit to cultivating an environment where everyone benefits from opportunity, mutual respect and a sense of belonging.

We are committed to cultivating an environment that promotes diversity, equity and inclusion for our staff, explorers and educators and partners. 

How You’ll Contribute

The National Geographic Society is an impact-driven global nonprofit organization that uses the power of science, exploration, education, and storytelling to illuminate and protect the wonders of our world. The Education department serves this mission by amplifying and extending the work of NGS explorers into classrooms and communities, helping educators and young people develop an explorer mindset and inspiring them to learn about, care for, and protect our world. The department seeks to help the world understand the importance of geography - seeing the connections, interdependencies, and patterns that shape human and natural systems on our planet.


To accomplish its goals and to extend reach and impact, the Education team cultivates strategic partnerships; manages education-focused endowments, fellowships and grants; creates and disseminates education content and programs for Explorers and a K-16 audience domestically and internationally; connects Explorers to classrooms and communities; and engages youth in the mission by building Explorer-focused innovative, co-curricular opportunities. Building upon the Society’s commitment to diversity, equity, and inclusion these educational resources and experiences will elevate missing voices, bring a multiplicity of perspectives, and be accessible on a continuum of no-low-high tech capacities at scale across the globe.

Reporting to the Senior Manager of Edu Support, the Specialist will serve on the Education division’s Edu Support Team which analyzes, establishes, and streamlines internal infrastructure and processes. The Edu Support Team coordinates with the functional support teams across National Geographic to keep the division organized, aligned, and coordinated. Under the direction of the Sr. Manager, the Specialist will provide critical and tactical support that contributes to a well-functioning Education division and portfolio, including administrative and organizational support, project management, budget coordination, and support, stakeholder management, and data metrics and tracking. The Specialist’s contributions are essential components to implementing National Geographic’s bold and impactful Explorer-led programs that spark curiosity in hundreds of millions of educators and young people and inspire them to learn about, care for, and protect our world.

Your Impact

Responsibilities Include

Program Strategy and Development: (15%)

  • Gains a comprehensive understanding of the goals of the organization, overarching NGS strategy, underlying education strategy, and matrices within the organization. 
  • Contributes to continuous learning, evaluation, and feedback of the Education department's resources and programs by supporting needs assessment, gap analysis and feedback exercises.

Program Management: (70%)

  • Provides specialized knowledge, depth, and expertise across the Edu Support Team, under the direction of the Senior Manager. Includes but is not limited to: 
  • Planning, executing, and logistics management: Supports the discovery, implementation, and maintenance of a division project management system; liaises with partner teams within the organization for process alignment; communicates with the Education division to support onboarding of the system; works with team members to develop and implement new division-wide processes and efficiencies. 
  • Analysis and Innovation: Identifies and interprets internal/external issues; elevates issues/inefficiencies where appropriate; recommends solutions, best practices, tools, and improvements needed; supports development and utilization of new/streamlined processes and refinement of current processes.
  • Data management, organization, and tracking: Organizes data and implements data best practices, perform research, data validation, and manipulation; works with team members to create NGS forms, reports, campaigns, and dashboards to visualize Education program impact; summarizes data and metrics for use in divisional reporting and analysis. 
  • Executes operational components of the strategy under the direction of leadership. Includes but not limited to: 
  • Administrative and organizational support: Assists with scheduling of meetings, taking notes and managing agendas; updates team organizational tools, such as work plans and roadmaps; supports division-wide budget processes and unified metrics tracking; might include establishing vendors, invoicing, mail, and storage room support. 
  • Stakeholder support and management: Assists with internal and external communications for Education constituents, answer questions, and suggest updates to knowledge base.

Team, Divisional and Organizational Collaboration: (15%)

  • Contributes to multiple initiatives across the education team; serves on internal cross-platform workgroups to maximize strategy results and scale. 
  • Develops and maintains strong positive and empathetic working relationships with other NGS divisions and external teams. 
  • Contributions and expertise impact team and division goals and support program decisions.
  • Supports a culture of inclusion, respect, empowerment, and accountability, while strongly promoting innovation.

What You’ll Bring 

Educational Background

Bachelor’s degree in education, business, technology or related field required. Content knowledge in Social Studies, History, Geography, Environmental Science, Earth Science, or English Language Arts desired.

Minimum Years and Type of Experience   

3+ years of related experience.

Knowledge and Skills Requirement

  • Possess strong project management and analysis skills with a high attention to detail.
  • Experience with data hygiene, metadata best practices, or Salesforce preferred.
  • Familiarity with workflow and automation systems such as Wrike preferred.
  • Highly developed oral and written communication skills and ability to work with individuals and groups at all levels.
  • Ability to work on multiple projects, under deadlines, with changing priorities in a dynamic, fast-paced environment.
  • Prioritize and manage tasks and responsibilities that span multiple teams.
  • Coordinating and managing appointments, meetings, and multiple schedules.
  • Technical proficiency with Microsoft Office Suite, and G-Suite tools.


No direct reports.

Job Designation

Hybrid - This position has been designated Hybrid, meaning your position will be performed from NGS Base Camp three fixed days a week (Tuesday, Wednesday and Thursday) and can be performed remotely for two fixed days a week (Monday and Friday).

Application instructions

Please be sure to indicate that you saw this position on Globaljobs.org