Coordinator, International Student Experience

Northwestern University
  • Location
    Evanston, Illinois
  • Sector
  • Experience
    Early Career / Mid Career
  • Posted
    Mar 02

Position description

Reporting to the Associate Director in the Office of International Student and Scholar Services, the Coordinator of International Student Experience will design, implement and assess various supportive transition programs for international students and their dependents, such as orientations, student leadership programs, cultural transition/adjustment programs, and activities. The Coordinator will manage part of the OISS communication strategy, which includes liaising with campus and community partners, designing and disseminating email communications, website and social media updates, and written communication and marketing materials. The Coordinator will also serve as the DSO and ARO, and be responsible for advising on relevant federal immigration regulations as they pertain to international students and scholars, as well as ensuring regulatory compliance on a quarterly basis by reporting updates on a specific caseload of international students studying at Northwestern.

Specific Responsibilities

  • Design, implement and assess international student transition programs, including on-campus and in-country orientation; cultural transition/adjustment programs, coordinate and lead workshops for international students navigating federal immigration regulations related to maintenance of immigration status and employment authorization. 
  • Design and disseminate communications, including social media, website updates and emails.
  • Assist with assessment tool design, administration, and results analysis for all programs.
  • Advise student groups (Graduate-International Student Association, World Cup, International Student Association) by providing student centered guidance, assistance with events & allocating funds. Advise community organizations (Community Council for International Students) including troubleshooting & assisting with event organization & promoting CCIS events. Ensure all groups are in compliance with all associated policies, rules and regulations.
  • Interpret, evaluate and advise on relevant federal immigration regulations as they pertain to international students (F1 and J1), including assisting with walk-in and phone-in advising and managing a caseload of international student records.


  • Performs other duties as assigned.


Minimum Qualifications: 

  • Bachelor’s degree in Social Sciences, Humanities, Higher Education, Global Studies or International Relations or related field; 
  • 2-4 years of experience in international education in an educational setting; 
  • Knowledge of student development theory
  • Experience working with student groups
  • Familiarity with F and J international student regulations. 
  • Experience with assessment and student programming. 
  • Must meet Department of Homeland Security DSO/ARO requirements.

Minimum Competencies: (Skills, knowledge, and abilities.)

  • Detail Oriented
  • Design programs to assist with international student transition, cultural adjustment, and fulfilling social needs
  • Excellent oral and written communication skills
  • Excellent presentation skills
  • Ability to work with teams in an outcome-based environment
  • Ability to communicate across cultures and develop rapport with international students 
  • Ability to adjust to a changing regulatory environment & changing student needs

Preferred Qualifications:

  • Master’s degree in Social Sciences, Humanities, Higher Education, Global Studies or International Relations or related field
  • 2 years of direct experience with F and J regulations and SEVIS system 
    • Fluency in a global language
    • Proficient in data analysis & survey design 
    • Experience supervising student workers (graduate assistants, work-study, student group leaders)

Preferred Competencies: (Skills, knowledge, and abilities)

  • Web Design 
    • Approaches work with a positive outlook
    • Ability to design engaging presentations

Application instructions

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