Senior Program Manager, Strategy, Performance, and Analytics Division, United States

Position description

Social Impact (SI) is a Washington, DC-area international development management consulting firm. We provide monitoring, evaluation, strategic planning, and capacity building services to advance development effectiveness. We work across all development sectors including democracy and governance, health and education, the environment, and economic growth. Since 1997 we have worked in over one hundred countries for clients such as US government agencies, bilateral donors, multilateral development banks, foundations, and nonprofits.

Social Impact strives to be a great place to work. We are proud of our diversity and actively seek to expand it as a way of improving our employees’ experience, our collective professional breadth and the quality of the work we do. We seek to promote equity and inclusion through our policies and practices and build a culture of belonging for everyone where differences and authenticity are honored and embraced. We work hard to create opportunities for growth and ensure that our staff are fulfilled and engaged. We believe we are better when we collaborate, learn from one another and have fun while working hard.

Position Description:

The Senior Program Manager is a key member of the Strategy, Performance, and Learning (SPL) management team, providing supervision and support to an assigned sub-set of SI staff. They perform critical personnel management, business development, and service delivery functions. They support Program Directors by providing direct oversight of select projects and staff and by participating in key decisions affecting the service area team including bid and staffing decisions. The Senior Program Manager has experience managing complex projects, is a skilled team leader, has an established track record in all aspects of people management, and is able to support a variety of organizational management functions such as planning, budgeting, and resource planning. They also support business development and revenue generation functions.

This is a full-time position authorized to be fully remote within the United States.

Responsibilities:

Personnel Management

The Senior Program Manager plays a key role in division personnel management by overseeing an assigned set of approximately 4-5 service area staff, including Program Managers, Program Associates, Technical Specialists, and Senior Technical Specialists:

• Provide direct supervision of assigned staff.
• Oversee work assignments.
• Assess workloads, identifies personnel resource needs through forecasting, and makes recommendations to implement resource leveling, bid assignments, or hiring decisions.
• Align staff interests and expertise with projects and organizational needs.
• Serve as a coach and mentor to assigned staff, overseeing the professional development of direct reports.
• Carry out ongoing and end-of-year performance appraisals for assigned staff, seeking input from other managers and staff who have worked with the staff member. Recommends staff for promotions based on their performance during the end- of-year appraisal process.
• Participate in the recruitment and hiring of new service area staff.

Service Delivery

The Senior Program Manager is expected to be billable to projects in a managerial and/or technical capacity:

• Provide management support on large, complex, and high visibility projects.
• Serve in a technical capacity as a Senior Team Member, Team Leader, or Project Director on evaluations and assessments. Serves as an IQC Manager on umbrella contracts.
• Serve in other Senior Technical MEL positions, such as a facilitator on strategic planning or activity design contracts.
• Provide technical advice and quality assurance services to the team implementing the contract.
• Establish strong relationships with clients, chiefs of party, and other stakeholders.

Business Development/Revenue Generation

The Senior Program Manager is expected to spend time supporting revenue generation activities. This mainly includes support for proposal development related to new bids. The Senior Program Manager may be called upon to identify new opportunities, write or lead technical sections for proposals, review draft proposals, identify staff to be included in proposals, and work with the Finance Department to develop and review budgets.

Other Management Functions

The Senior Program Manager may also be asked to support other service area management functions from time to time.

Qualifications:

• A minimum of a Master’s degree in international development or other related social sciences.
• 10 years of total work experience, with demonstrated experience in developing activity monitoring and evaluation plans, results frameworks and log frames, performance management plans, designing and implementing data collection tools, conducting data analysis, training/conference facilitation, and writing evaluation, assessment, or research reports.
• Strong leadership, interpersonal, entrepreneurial, management, and writing skills.
• Demonstrated experience managing personnel, providing mentorship, and conducting resource planning.
• Demonstrated experience training others in Monitoring and Evaluation (M&E).
• Experience working with USAID, managing large or complex contracts with positive results.
• Willingness to travel on assignment approximately 20%-25% of the time.
• A commitment to valuing diversity and contributing to an inclusive work and learning environment.

Come join our energetic and innovative team! We offer you the opportunity to play a leading role in the growth of our company, work as part of a creative and committed team, and make a difference in the well-being of our world.

Application instructions

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