Head of Protection-Education Technical Unit - MENA Region

Position description

The Head of Protection-Education Technical Unit (MENA Region) & GBV Specialist (Libya, ad interim) reports to the MENA Regional Manager.

This position works closely with HQ Protection Advisor, HQ Emergency Humanitarian Unit (ERHA_U), MENA Regional colleagues as well as Libya/Tunisia (LB/TN)-Mission’s staff, in particular: Head of Programme, Meal Specialist and Information Management Specialist.

Head of Protection-Education Technical Unit – Responsibilities (60%)

The position holder is responsible for providing technical direction and support to CESVI MENA Region to ensure high quality assistance and services in line with CESVI and donors’ strategies and requirements. H/she is responsible for ensuring overall program quality, including harmonized approaches, best practices and learning from MEAL data. The position supports new proposal writing based on the specific context, needs, and donor requirements and procedures. H/She supports the MENA Regional Manager and the Regional Team with the program planning, compliance, and high-quality program implementation regarding the following activities: child protection, protection monitoring, gender-based violence, community-based protection, cash-based interventions, education, supporting Civil Society Organizations, and other sectors based on the CESVI MENA region mandate and activities.

• Develop new and adapt existing protection SOPs, tools and guidelines when in cooperation with Technical Unit staff to ensure activities are in line with CESVI, donors, and international standards for each protection area CESVI is implementing in specific missions.
• In cooperation with MEAL, ensure continued functioning, use of and improvements to the community members and beneficiaries’ feedback and response mechanism, as well as information dissemination and communication with communities in line with a context sensitivity approach.
• Coordination with the Head of Programs to ensure alignment between technical and programmatic objectives.
• Support the design of inclusive protection CFM and provide feedback for accountability improvements based on monthly analysis of CGF MEAL reports.
• Participate in Technical Unit staff recruitments in cooperation with the Regional Manager/HoM/ and/or other specialists.
• Collaborate with program and TU colleagues to ensure protection learning events are conducted for implemented projects to document learnings and best practices for future programmes.
• In cooperation with TU staff and the HR, Learning and Development Specialist work on identifying learning and capacity building needs for protection staff, CSOs, and community members on relevant protection topics, and oversee the design of materials, training delivery plan, training quality, and outcomes.
• Conduct regular TU staff performance evaluations, develop individual capacity building plans, mentoring, and initiate improvement plans when needed.
• Actively participate in external coordination meetings such ad-hoc support for sectorial WG based on need and in support of the MEAL and Technical Specialists in case of absence. Support the MENA Regional Manager and ERHU Unit in donor relations, needs assessments, and proposal development, particularly for new country program launches or interventions in the MENA region, with a focus on Protection and Education.
• Draft comprehensive Protection and Education strategies at both country/mission and regional levels, ensuring alignment with ongoing and planned activities and projects.

GBV Specialist (ad Interim – Libya Mission) 40%

The GBV Specialist will directly manage the Libya-based GBV Technical Officer, will cooperate with GBV and Case Management Supervisors who oversee 10 experienced and well trained GBV caseworkers to ensure that GBV prevention and response service quality are in line with CESVI and international standards, and donor’s requirements.

• Developing tools for collecting information and assessing GBV protection concerns and vulnerabilities among communities, including their safety and security, access to services, or discrimination, and share findings with program and technical staff to ensure adequate support.
• Through coordination and information exchange with working groups, donors, CSOs, and a network of partners work on identifying social, security, economic, and cultural developments that have an impact on the GBV prevention and response environment and guide how those developments might affect ongoing interventions, including changes of the protection approach if needed.
• Lead GBV prevention and response cross-project activities, and support GBV Technical Officer with communication materials design (info sessions and awareness raising) on relevant topics.
• Act as PRIMEO GBVIMS+ CESVI Focal Point, regularly update GBVIMS+ matrix, analyse desegregated data, and conduct regular case audits.
• Regularly monitor quality of GBV assistance, including ad-hock case audit and GBV CW case load.
• Represent CESVI and participate in GBV Working Groups, regularly share updates for service mapping and referral pathways and with MEAL follow up the accuracy on ActivityInfo reporting relevant to GBV activities.
• Cooperate with MHPSS, Child Protection, and Community-based Protection Specialists on all GBV related areas, including developing cross cutting training materials and tools.

A dedicated GBV Specialist LB-TN is envisioned to be in place in Q3 2025.

ESSENTIAL REQUIREMENTS

• Degree in humanitarian assistance, social work, gender studies, human rights, international law, social studies, economics, international development or another appropriate field; Postgraduate degree in relevant field is preferred.
• Minimum 10 years of experience in protection or education humanitarian assistance, and management skills, 2 of which with international development or humanitarian organizations.
• Minimum 4 years of experience in identifying capacity building needs and designing learning tools.
• Demonstrated experience in providing relevant technical and programmatic contributions to humanitarian protection project design and proposals.
• Experience developing and delivering in-person and remote training on protection mainstreaming, humanitarian protection, and general protection topics.
• Experience with providing technical and managerial leadership to Regional Technical Unit team composed of MHPSS, Child Protection, Community-based Protection, Education specialists, and technical officers in the development and humanitarian settings (in-person and remotely).
• Demonstrated skills in writing reports, best practice, case studies, and lessons learned.
• Ability and willingness to work in remote and isolated locations with ever-changing security scenarios.
• Experience in monitoring systems relevant to protection interventions.
• Strong interpersonal and communication skills and ability to facilitate a collaborative environment among colleagues and stakeholders to promote effective coordination.
• Excellent problem-solving and analytical skills.
• Self-motivated, able to take the initiative, resilient, and able to work independently.
• Demonstrated attention to detail, ability to follow procedures, and meet deadlines.
• Fluency in English (written and spoken), Arabic preferred but not essential.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, Access, PowerPoint.

Application instructions

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