Chief Information Officer

Pan American Development Foundation (PADF)
  • Location
    Remote, D.C.
  • Sector
    Non Profit
  • Experience
  • Posted
    Nov 16

Position description

PADF is at an inflection point: We must develop and implement rapid change that will ensure our organization can deliver sustained impact across Latin America and the Caribbean (LAC) region in an environment of external disruptions. We must become a hemispheric knowledge and learning organization that leverages technology best practices and innovation to achieve our mission. To do that, PADF is looking for a Chief Information Officer (CIO) to join PADF’s hemispheric leadership team, reporting directly to the Executive Director (ED). 

Management Priorities

The CIO will work closely with PADF leaders and staff as a strategic technical advisor and partner to develop, direct, and implement an enterprise-wide long-term strategic technology and systems plan that adapts for local conditions where necessary. The CIO will partner with other PADF leaders to collaborate broadly with funders, partners, and communities to develop and embed innovative and practical technology solutions to achieve PADF’s mission of creating a hemisphere of opportunity for all. PADF’s small cadre of systems and Information Technology (IT) staff and suppliers will report to the CIO.

Working in partnership with PADF leaders, the CIO will craft and implement PADF’s technology strategy to: a) develop and strengthen a hemispheric knowledge and learning organization and b) promote social and economic development at scale throughout Latin America and the Caribbean. This strategy should accomplish the following objectives: 

1. Ensure PADF has the appropriate core IT infrastructure to support our day to day operations including remote work, digital connectivity, and cyber security. This encompasses all the IT “plumbing”, both hardware and software (e.g., email, data storage, intranet, and related support tools and systems).

2. Drive development and technological support of PADF as a knowledge organization—a hemispheric system of integrated and seamless platforms that allow leaders real-time information for decision-making. This includes ensuring that the new platforms on which PADF is investing in (e.g., for hemispheric human resources, financial budgeting & analysis, diversification, and customer relationship management, etc.) are rolled out intelligently and seamlessly. 

3. Drive PADF’s digital transformation. This is a broad area that is vital to PADF’s ability to scale up our programs and keep pace with fast-evolving digital technologies. The CIO must leverage and optimize the use of technology for development. This requires understanding of a range of current uses of technology in international development, leveraging best practices, assessing new technologies, and incorporating future thinking—and bringing all of this in practical ways to our PADF leaders and program and project teams. PADF seeks to work in accordance with accepted international principles for digital development (; see also NetHope’s work on ICT4D


  • Strategic outlook/orientation.
  • Technology savvy, including the ability to:
    • Ensure adequate internal systems and systems integration.
    • Support progress toward a seamless knowledge organization with world-class data management and data for decision-making. 
    • Create new ways for the organization to deliver our mission and leverage digital transformation to better deliver on PADF’s mission.
  • Leadership and people skills.
  • Strong focus on deliverables and results.
  • Change leadership.

Personal Characteristics

  • Interpersonal and diplomatic skills – To be effective, the person in this role must have the ability to build and maintain excellent interpersonal relationships across the organization, and be an effective influencer. They will act as a strategic advisor and contributor to senior leadership and internal teams.
  • Comfort with ambiguity – Non-profits in the Americas will continue to face a high level of economic, social, and political volatility. As a result, they will need to help lead the organization through instability, possessing a comfort with ambiguity, and the ability to make rational decisions during unpredictable times. 
  • Energy, sense of urgency, and passion for social impact – They will have an innate sense of urgency, the drive and perseverance to bring out the potential of an organization through technology, and a willingness to work hard. They want to be part of strengthening an organization to increase its positive impact on social and economic development.

Required Qualifications

  • A minimum 15+ years’ work experience with 7+ years leading technology innovation and systems in a multi-country organization.
  • MBA with a specialization in technology or other relevant advanced degree(s) in computer science, engineering, mathematics, or management with emphasis on technology innovation, information systems, or related field (or the equivalent combination of education and experience). The candidate will be an expert in leveraging technology with:
    • Strong track record of systems integration across a variety of platforms.
    • Experience establishing a successful, multi-country knowledge organization, with integrated knowledge and learning platform(s).
    • Experience successfully launching new technology and innovation for international development. This includes digital development, with an emphasis on increased digital access and the capacity to scale quickly, effectively, and sustainably.
  • Experience in international development and deep understanding of the non-profit sector.
  • Fluency in both English and Spanish is required. French and Portuguese are a plus. 
  • Experience with international non-profits and international development strongly preferred.

The CIO may be based in Washington DC or work remotely from another location in the US or within the LAC region. If not based in Washington DC, regular travel to DC will likely be required. Travel within LAC is also anticipated.

Application instructions

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