Country Operations Associate for Latin America and the Caribbean

Position description

We are seeking a highly motivated Country Operations Associate to join our team. In this role, you will support country representatives across Latin America and the Caribbean in developing high-impact Digital Public Infrastructure (DPI) to tackle major social challenges and promote inclusion throughout the region.

The ideal candidate should have a bias for action, a builder mindset, excellent communication and people skills, and a background in technology, public policy, economics, political science, or international development. Candidates should be resourceful, comfortable working with ambiguity, and ready to roll up their sleeves with a ‘do what it takes’ mindset in start-up mode to drive impact in the countries we work with - with some impatience.

Some of the DPI blocks include data-sharing, identity, trust infrastructure and payment systems. To learn more about design thinking and the implementation approach visit https://docs.cdpi.dev/

Conditions

• Full-time.
• Remote, with occasional travel required as per project demands.
• Salary: USD 2,400–3,600 (net, after taxes in the country of origin)

Key Responsibilities

• Identify high-potential countries and teams.
• Build and maintain relationships with country representatives and government officials.
• Understand needs and priorities, transforming policy problems into DPI implementation opportunities.
• Work closely with country representatives to design simple, context-appropriate solutions.
• Offer technical support, conduct training sessions, and develop learning materials on DPI.
• Collaborate with CDPI team members to leverage open-source solutions to meet country-specific needs and support the development of a regional DPI ecosystem.
• Engage with policy partners like IDB or UNDP to support countries with policy frameworks, technical advice, tech implementation and funding.
• Support pilot implementations.
• Travel to different countries as required.

Requirements

• 5+ years of experience working in technology, public policy, or international development (preferably at the intersection of these).
• Experience working with projects impacting the general public at large
• Excellent communication skills: verbal, and written (concise briefs and longer blogs/explainer articles).
• Resourcefulness and strong problem-solving skills.
• People skills - We’d like you to have a nose for identifying country champions and technical counterparts who can take work forward, and answer unsaid questions/concerns country representatives may bring up.
• Ability to work independently and as part of a team.
• Context and curiosity around digital public infrastructure.
• Willingness to travel to different countries as required.
• Resourcefulness and strong problem-solving skills.
• Bachelor's or Master's degree in a relevant field preferred – e.g., public policy, economics, political science, law, international development, or computer science. But if you dropped out to pursue an alternate path, we’re still open to hearing from you!
• Fluent in English and Spanish.

Not so fun fact: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. Think you have what it takes, but don’t meet all the criteria? Please apply anyway. We’d love to determine together whether you could be a great fit!

Description of the role

If you’re passionate about using technology to drive positive social impact globally, we encourage you to apply.

Digital Public Infrastructure is a topic fast gaining prevalence in the international community for its ability to drive outsized outcomes. The Centre for Digital Public Infrastructure (CDPI) is a non-profit that helps countries design and build technology architecture based on shared building blocks such as eKYC, payments (P2P, P2M, G2P, and B2B), consented data sharing, and sector-specific rails across health, access to credit, agriculture, education, employment, and climate response to empower individuals. The Centre is driven by a builder mindset in the space of DPI, grounded in the belief that accelerating development at scale is possible when we can understand and leverage technology for inclusion and growth.

Application instructions

Interested applicants should submit a resume/CV to [email protected], with the subject “LAC Country Operations Associate.” Candidates will be reviewed and interviewed as they apply.

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