Individual Giving Retention Officer

Christian Aid
  • Location
    United Kingdom
  • Sector
    Non Profit
  • Experience
    Mid Career
  • Posted
    Yesterday

Position description

Early applications are strongly encouraged as interviews will be scheduled on an ongoing basis and this role may be filled before the advertised closing date.

This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

Learn about our vision, mission and values (https://www.christianaid.org.uk/our-work/about-us)

About the role

The post holder will be responsible for maximizing income and lifetime value from Christian Aid’s existing individual givers. The role supports the management of cash appeals, charity gifts (virtual products) and telemarketing campaigns within the Individual Giving retention program. The role focuses on engaging supporters and driving continued giving through targeted marketing campaigns and thoughtful stewardship strategies.

 

Qualifications

About you

You will be a motivated, enthusiastic and pro-active individual with knowledge and interest in development issues and experience of working in a fundraising team. You will have strong organisational, project management and communication skills. You will have excellent attention to detail, have an ability to work under pressure and as part of a team. You’ll help engage and inspire supporters to contribute to life-changing programs, while working effectively with others. With a strong willingness to learn and grow in the field, you’re excited to collaborate across teams, support growth initiatives, and help enhance our supporters’ lifetime value.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme (https://misconduct-disclosure-scheme.org/). In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Application instructions

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