Operations Officer

Europe Cares
  • Location
    Lesvos, Greece
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    Yesterday

Position description

Europe Cares is a young and growing humanitarian organization supporting people on the move and standing up for human rights at the European external borders.

On Lesvos, we operate the community center Paréa Lesvos located within walking distance from the CCAC (or Mavrovouni refugee camp). The center offers an inclusive and safe space where residents of the camp, locals, and international people can meet freely to spend time in a peaceful environment with many recreational activities and sports, a cafeteria with free drinks and lunch and two spaces dedicated to women and kids. Our center hosts another 10+ partner organizations offering a wide range of services to our visitors including MHPSS, legal support, NFI distributions, informal education and integration support.

Position Summary

Working closely with the Project Coordinator and in collaboration with the Protection Officer you will support the implementation of programs (Women’s Space, Paréa Club, Computer Room, Child Friendly Space) and services (Café and bus service) run by Europe Cares at the center, as well as the supervision and support of volunteers involved in them. Your responsibilities will also include managing the supply chain, keeping our inventory updated and assisting with logistics such as driving when needed to support operations.

You will also help develop and maintain our MEAL (Monitoring, Evaluation, Accountability, and Learning) program to track and improve our impact. You will conduct program meetings and training to monitor the overall success of our activities and train the incoming volunteers.

The full-time role is based in Lesvos, Greece. The starting date is in March 2025.

Your daily tasks may involve:

  • Supporting our MEAL program by tracking daily activity numbers, compiling monthly reports with the coordinators, and helping to develop tools and procedures to monitor our impact.
  • Supervising daily operations in the Cafeteria, Women’s Space, Paréa Club, and Computer Room, in coordination with the Project Coordinator.
  • Supporting our supply chain—placing and receiving orders, organizing shopping lists, and keeping our inventory updated.
  • Supporting and supervising volunteers in their daily activities and leading program trainings for newly arrived volunteers, in collaboration with our Protection Officer.
  • Driving daily as needed.
  • Assisting the Project Coordinator and staff team with additional tasks, such as supporting daily morning briefings and monthly program meetings.

What we are looking for:

  • At least 23 years old;
  • Able to commit for (at least) 6 months;
  • Eligible to reside and work in the EU (as a small NGO we are not able to offer assistance for visa applications);
  • (Under - )graduate degree in a relevant field of study;
  • 1 year minimum experience from humanitarian organizations, and project or volunteer management in particular;
  • Previous experience in developing and using M&E tools and reporting mechanisms as well as in supply chain is highly appreciated;
  • Familiarity with Google Sheets and Microsoft Excel;
  • Excellent communication & interpersonal skills;
  • Good organizational & time management skills;
  • Ability to work in high-paced environment and under pressure;
  • Ability to work independently and take initiative;
  • Able to provide a Criminal Record Check;
  • Fluent in English. Greek and other context relevant languages (i.e. Farsi/Arabic/Amharic/Somali) are an advantage;
  • High degree of integrity and strict compliance to our Code of Conduct and Safeguarding Policy;
  • Commitment to the values and mission of Europe Cares;
  • An experienced driver with an international drivers license. This is a necessary requirement for the position.

What you get:

  • Greek contract with 14 yearly salaries;
  • Monthly supermarket vouchers;
  • 1 week off every 8 weeks;
  • Shared car;
  • Regular training sessions & team building events;
  • Support in the further development of professional skill set;
  • Wide network of partner organizations and local actors;
  • More coffee than you can drink as well as breakfast, lunch and snacks on working days.

Application instructions

Please send your CV and motivation letter to [email protected] by February, the 16th. Please include when you would be available to start. References and criminal record checks will form part of the hiring process.

We consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, disability or any other characteristic protected by applicable law. We strongly encourage qualified people with a refugee background to apply.

As we review applications on a rolling basis, please submit the application as soon as possible. We retain the right to close the vacancy prior to the closing date if the right applicant is found.

Only shortlisted candidates will be contacted.

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