Assistant Director, Member and External Relations, Asia-Pacific

International Air Transport Association (IATA)
  • Location
  • Sector
    Non Profit
  • Experience
  • Posted
    Sep 22

Position description

Reporting directly to the Regional Director, Airport, Passenger, Cargo and Security (APCS), and Member and External Relations (MER), Asia-Pacific, the incumbent will contribute to IATA's achievement of key divisional advocacy and external relations targets across the region. This will include liaising with member airlines, to maximise the value of their IATA memberships, and working with key stakeholders and decision-makers to define and implement major aero-political policies and positions.


  • Participate actively in the Asia-Pacific Member and External Relations (MER) team;
  • Support the Regional Director in advocating key MER positions to national governments and regulatory authorities, including general legislative, regulatory and policy developments, and other specific rules or policies related to the broader scope of IATA activities;
  • Assist in the development and coordination of action plans, on a country-by-country basis, to manage the MER priorities and targets across the region, ensuring both an unified regional approach and adequate country-specific coverage of the MER topics;
  • Contribute to the achievement of the regional sales targets by identifying commercial opportunities in close cooperation with the Regional Director, the central MER team and regional sales forces;
  • In coordination with the Regional Director, the central MER team and other regional departments, provide Country Managers and other employees in the region with the necessary guidance and support needed to achieve regional MER targets;
  • Contribute to the provision of timely reports regarding the progress of work and the achievement of set MER objectives;
  • Participate in building and maintaining a proactive and coordinated approach to relationships with Member airlines and other industry stakeholders, and ensure the region is following best practices in account management;
  • Contribute to developing relationships with non-Member airlines and making them aware of IATA’s services and products.


  • Master's degree in Economics, Political Science, International Relations or Law;
  • A minimum of 15 years of international working experience, with at least 5 years of experience in a similar senior management position, and extensive knowledge of the aviation industry;
  • In-depth knowledge of IATA and governmental and legal affairs, as well as economic matters related to the air industry;
  • Ability to speak authoritatively and persuasively before large groups, coupled with a proven track record for influencing senior decision makers regarding aero-political matters;
  • Proven ability to foster collaboration across functional and cultural lines;
  • Leadership experience in an high-pressure, multicultural and international environment;
  • Strong communication, relationship management and negotiation skills;
  • Fluency in English is essential, whilst knowledge of other languages would be an asset.

Application instructions

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