Lead Visa Specialist

U.S. Department of State
  • Location
    Washington, D.C.
  • Sector
  • Experience
    Mid Career
  • Apply by
  • Posted
    Sep 23

Position description

This position is located in the Diplomatic Liaison Division, Office of Domestic Operations, Visa Services (CA/VO/DO/DL). The Division is one of two visa issuing offices in the United States (the other is at the U.S. Permanent Mission to the United Nations) and processes over 15,000 domestic renewal visas annually for foreign diplomats, international organizations staff, and NATO members.  


Learn more about this agency


  • Develops effective working relationships with colleagues in the Visa Office, the State Department, and other government agencies to keep current on policy and procedural changes affecting visa matters.
  • Manages team workload, providing guidance to team members regarding Division and Department policies and procedures.
  • Frequently checks work in progress and reviews completed tasks for adherence to Division chief's stated goals and objectives. 
  • Trains new and junior colleagues in team building techniques and working in team to learn office procedures, and to meet office goals and objectives. 

Travel Required

25% or less - May be some limited travel, less than four times per year. 

Supervisory status


Promotion Potential



Conditions of Employment

  • U.S. Citizenship is required.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Incumbent will be subject to random drug testing.
  • One year probationary period, unless excepted by regulation.
  • Verification of employment eligibility in the United States is required.


Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement.

If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the immigration and/or nationality laws of the United States. 

Specialized experience could be found in experience such as: 

  • Experience serving as a team leader and training colleagues;
  • Experience managing the workflow to ensure timeliness and efficiency of work;
  • Experience providing advice to foreign embassies, Congressional offices and the general public regarding policies and procedures for U.S. visas (diplomatic and official)
  • Experience providing assistance and advice on complex U.S. visa  matters (diplomatic and official); and
  • Experience in modifying guidelines and developing new methods to improve the effectiveness of the work of an organization.



See the qualifications section of this vacancy announcement for education requirements, if applicable.



Application instructions

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