Communications and Knowledge Management Program Associate

Environmental Incentives
  • Location
    Remote, D.C.
  • Sector
    Non Profit
  • Experience
    Early Career
  • Posted
    Jul 20

Position description


  • Do you want to facilitate environmental change and improve the effectiveness of climate, environment, and development programs worldwide through communication, knowledge management, and learning?
  • Do you want to help others have a positive impact on the environment?

That's where Environmental Incentives comes in.

Our team of committed and creative professionals is helping organizations achieve their goals as they tackle some of the most pressing problems of our time: the climate crisis and achieving system-wide change for the good of communities and the planet. Communications and knowledge management, when designed strategically and followed systematically, enables environment and development practitioners to learn, make evidence-based decisions, and achieve better outcomes. It is a core pillar of EI's work helping client teams achieve durable change for good.

Environmental Incentives is USAID's partner in managing and sharing knowledge about the Agency's climate, environment, energy, and infrastructure programs. Through our work on USAID's family of "Links" websites, EI provides USAID with high-quality technical assistance to create, capture, and share knowledge about USAID programming to a diverse array of internal and external audiences — including key partners and stakeholders and field missions – for greater effectiveness. EI's strategic support focuses on people, processes, and platforms to ensure that USAID maximizes its information and knowledge assets, supports its partners and beneficiaries, and enhances its efforts to improve effectiveness and impact.

Environmental Incentives seeks to hire a Communications and Knowledge Management Program Associate to support USAID's ability to plan, implement, and communicate effective programming in the climate, biodiversity, environment, energy, and infrastructure sectors. The work focuses on providing communications and knowledge management services for USAID's Center for Environment, Energy, and Infrastructure (EEI).

The successful candidate will support the work of a team of communications, knowledge management, and learning professionals, and collaborate with USAID staff in Washington, DC to develop, capture, curate, organize, catalog, and share technical products that inform key stakeholders of successful USAID projects, lessons learned, outcomes, and thought leadership.


Support Delivery of Services to Clients

  • Prepares draft materials for submission to client, meeting EI quality and process expectations with appropriate guidance and autonomy.
  • Provides technical support in collecting, synthesizing, managing, and reporting on program or project implementation, including quantitative and qualitative data.

Contributes to Communications and Events

  • Plans, helps generate and deliver content, and follows up client meetings, webinars, and events.
  • Prepares meeting materials, such as agendas, handouts, and meeting reports.
  • Prepares communications and knowledge management products that summarize findings and knowledge for technical and non-technical audiences.

Program Management & Administration

  • Uses and helps strengthen established production processes, trackers, and internal workflow processes.
  • Provides administrative and technical support to the project team, including partner organizations and consultants.


Minimum Qualifications

  • Bachelor's degree in environmental science, international relations, strategic communications, or other related field and 3+ years relevant experience; Master's degree and 1 year of experience or equivalent combination of education and experience.
  • Experience providing technical input for communications and knowledge management products and initiatives as a member of a team.
  • Demonstrated successful experience contributing to multiple communications and knowledge management projects and managing multiple priorities.

Preferred Qualifications

  • Degree in environmental science, international relations, strategic communications, or other related field.
  • Experience with event planning, including meetings, webinars, and virtual meetings.
  • Experience creating communications products that share technical findings with non-technical audiences.
  • Experience using quantitative analysis, statistical and mapping tools, online project workflows and data displays.

Knowledge, Skills, and Abilities

  • Ability to manage and contribute to website content, including resource uploads, blogs, and social media.
  • Advanced to expert knowledge of MS Office suite (particularly MS Word, Teams, PowerPoint, and Excel) and Google Suite (Gmail, Calendar Google Drive/File Stream, Sheets, Docs).
  • Strong technical knowledge of content management systems.
  • Excellent written and verbal communication skills in English.
  • Strong process management skills and ability to produce quality products as scheduled.
  • Problem-solving orientation and growth mindset.


  • Eligible for USAID facility access or security clearance.
  • Legally authorized to work in the United States with no restrictions.
  • Criminal background check required.


The position will be based in Washington, DC. Environmental Incentives is implementing a hybrid work model in which employees will be required to work in the office approximately two days per week.

Proof of full vaccination against Covid-19 or legally authorized exemption is required for all Environmental Incentives employees working in the United States, regardless of office location or remote work. Selected candidates will be required to provide proof of full vaccination before beginning employment with Environmental Incentives. Full vaccination is defined as 2 weeks after the final dose of the requisite vaccination.


The starting salary range for this position is dependent and commensurate with experience. Environmental Incentives also offers a competitive benefits package that includes:

  • 100% employer-funded medical, dental, long-term and short-term disability, and life insurance for employees, and the option to enroll in supplemental life insurance.
  • Highly competitive 401k contributions that start on day one of your employment. Did we mention we offer environmentally responsible investment options?
  • Generous vacation, holiday, and sick time. You'll also get paid time off opportunities each year to vote and volunteer at a charity of your choice!

Application instructions

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